Brand Certified
Five Guys
4.2(616 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
13301 Poway Road, Poway, CA
92064, United States
Certified by Five Guys • Mar 01, 2026
(858) 513-8410
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/13301-poway-road
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 13301 Poway Road in Poway is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.2
616 reviews
5 stars
347
4 stars
152
3 stars
56
2 stars
27
1 star
34
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers have mixed feelings about the food quality, with some praising the burgers and fries while others report issues like old buns and inconsistent taste.
Pricing
Many reviews highlight the high prices, with several customers feeling that the cost does not match the value received.
Service
Customer service is generally noted as friendly and accommodating, though some reviews mention slow service and issues with order accuracy.
Portion Sizes
While some customers appreciate the generous portions of fries, others feel that the burger sizes have diminished over time.
- AJAlexis JokaFeb 17, 20261.0Placed an order through their app, came to pick it up like 30 minutes later, just to be told they couldn't make my order. Extremely disappointing and likely won't be back to this location.
- MMMeeJan 15, 20261.0I have been here once before and while I do like how nice the restaurant itself is, the food they have SUCKS. I was left very unsatisfied with how my burger and fries tasted, and considering how expensive the food is, makes that even worse. So unless you want to waste money and be left disappointed, don't come here, it's not worth it
- KDKahleia DillonDec 7, 20255.04 of us stopped by for early dinner. They had a bit of trouble finding change for $100...once they did they came and apologized for the delay and gave us a small gift for the trouble. That is customer service!
- JKJanice KallNov 7, 20254.0Food is very good, but very expensive.
- JSJyoti SaharanOct 17, 20251.0Service is super slow, need more people to work and they don’t respond properly too.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 13301 Poway Road accept reservations?
No, Five Guys at 13301 Poway Road does not accept reservations.
What are the operating hours for dining in at Five Guys Poway?
Five Guys Poway is open for dine-in from 11:00 AM to 10:00 PM every day of the week.
What are the delivery hours for Five Guys at Poway?
Delivery is available daily from 11:00 AM to 9:30 PM.
Can I order Five Guys online or via an app?
Yes, you can order Five Guys online at https://order.fiveguys.com/location/five-guys-poway/menu or use the Five Guys app available on iOS and Android.
Does Five Guys Poway offer gluten-free options?
Yes, many of Five Guys menu items can be made gluten-free by ordering without buns using wraps or bowls. However, gluten cross-contamination is possible. Please check the allergen chart for details.
What payment methods are accepted at Five Guys Poway?
Five Guys Poway accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys Poway family-friendly and accessible?
Yes, Five Guys Poway welcomes children, offers a children's menu, has wheelchair-accessible entrances, parking, and restrooms, as well as high chairs.
What nearby places can I visit before or after dining at Five Guys Poway?
You can visit nearby places like Robeks Fresh Juices & Smoothies for healthy drinks, or Idego Coffee and Cappuccino Cottage for coffee and smoothies.
Are there other restaurants near Five Guys Poway for different dining options?
Yes, nearby restaurants include Mamma Teresa Autentica Cucina Italiana for Italian, Ichizen Sushi and Japanese Cuisine, Sushi Monster for Japanese sushi, Jersey Mike's Subs for sandwiches, and Little Caesars Pizza for pizza.
Where can I run errands or shop near Five Guys Poway?
Poway Plaza Shopping Center and Poway Valley Center are nearby shopping locations. For services, you can find The UPS Store 6927, Shred Nations, and H&R Block in the area.
Brand Certified Facts from Five Guys
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