Brand Certified
El Pollo Loco
4.3(216 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
12427 Poway Road, Poway, CA
92064, United States
Certified by El Pollo Loco • Mar 01, 2026
(858) 630-8080
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/poway/12427-poway-road
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
At El Pollo Loco, we go to crazy lengths for our signature citrus-marinated, fire-grilled chicken and handcraft our entrees using fresh ingredients inspired by authentic Mexican recipes.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.3
216 reviews
5 stars
145
4 stars
31
3 stars
15
2 stars
13
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Cleanliness
Numerous reviews noted the restaurant's cleanliness, including the dining area and restrooms.
Food Quality
While many enjoyed the food, there were mixed reviews regarding consistency and seasoning, with some customers reporting bland or poorly prepared dishes.
Value
Customers appreciated the reasonable prices and good value for the meals, especially with promotions and loyalty programs.
- LSLaVi SeedStarJan 24, 20265.0We love El Pollo Loco! Specially that location!, everyone is nice, helpful and professional Itzel is very kind and her customer service skills are excellent!, we love the freshness of the food and the great deals.
- JLJaime LimJan 9, 20265.0I like their bowls. Good value too.
- JJJudi JenkinsDec 26, 20255.0Quick and delicious.
- JGJorge Abraham Castro GarciaOct 6, 20255.0Awesome the chipotle and avocado quesadilla. You guys nailed. It's one of my top favs. Thanks for the great service from Betzabel the manager that did a really great job. Props to all of you guys.
- ARAnne R.Oct 5, 20255.0The associates were so great here! I haven't eaten at such a clean restaurant in ages! What a pleasure! They even were wiping down the legs of furniture. Food was great too! We will definitely go back!
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco on weekdays?
El Pollo Loco is open from 10:00 AM to 9:30 PM Monday through Friday.
Is El Pollo Loco open on Sundays?
Yes, El Pollo Loco is open on Sundays from 11:00 AM to 9:30 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 12427 Poway Road, Poway, CA 92064, United States.
What type of cuisine does El Pollo Loco offer?
El Pollo Loco offers authentic Mexican cuisine with a focus on citrus-marinated, fire-grilled chicken and fresh ingredients.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco offers a drive-through service for customer convenience.
What payment methods does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards for payment.
Can I order food from El Pollo Loco online?
Yes, you can order food online via their menu link at https://order.elpolloloco.com/menu/poway-rd-and-pomerad-rd or through their mobile app "El Pollo Loco" available on the App Store.
Does El Pollo Loco offer free Wi-Fi for customers?
Yes, El Pollo Loco provides free Wi-Fi to customers at their location.
What nearby restaurants can customers visit in Poway after dining at El Pollo Loco?
Nearby restaurants include Burger King and Jack in the Box, offering additional dining options for customers in Poway.
Are there any fitness centers close to El Pollo Loco?
Yes, fitness centers near El Pollo Loco include Body Fat Test San Diego, iLoveKickboxing - Poway, Rise Lagree Studio, ILKB Fitness Coaching, and 7 Spears Martial Arts.
Which local services are available near El Pollo Loco for health and wellness?
Nearby health and wellness services include Senior Helpers for senior care, Nexus Physical Therapy for medical therapy, Advanced Care Veterinary Hospital for pet care, and Oak Tree Dental for dental services.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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