Brand Certified
Chipotle Mexican Grill
3.9(446 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
13495 Poway Rd, Poway, CA
92064, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(858) 748-9200
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/poway/13495-poway-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1056
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Poway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
446 reviews
5 stars
217
4 stars
103
3 stars
37
2 stars
28
1 star
61
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing food poisoning and others noting stale or poorly prepared items.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Numerous customers mentioned unsanitary conditions, including dirty tables and food prep areas, contributing to a negative dining experience.
Portion Sizes
Several reviews indicated dissatisfaction with portion sizes, with complaints about stingy servings of protein and overall meal content.
Staffing Issues
Frequent mentions of understaffing and high employee turnover, leading to disorganization and delays in service.
- AFAimee Ferguson6 days ago4.0There's really no bad choice when eating at Chipotle. Today I ordered a steak and chicken burrito and asked them to add the Queso Blanco inside the burrito. This adds a few calories but I can only eat half and I end up saving the other half for breakfast. This way it only adds up to about 600 calories which is manageable.
- MOMichael OJan 6, 20265.0Excellent food
- JYJames YuJan 1, 20265.0the staff here are super friendly and the food is always fresh or they are cooking it so it's always hot. I would recommend the bowl. I always get the steak because the flavor is good and delicious
- CGChristian GaleDec 21, 20255.0Chipotle never disappoints
- AVA VDec 13, 20251.0This place was extremely busy when I got home and ate half my burrito there was a HAIR in my burrito that was wrapped in lettuce. I go back to get a refund and of course they can't refund in store only online. They were extremely RUDE when I went back to tell them there hair was in my burrito and that I would like a refund as if it happens often. Avoid this place like the plague!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Poway offer?
Chipotle Poway offers a customizable menu featuring Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads, with wholesome ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Poway?
Chipotle in Poway is open every day from 10:30 AM to 10:00 PM.
Does Chipotle Poway offer delivery services?
Yes, Chipotle Poway offers delivery services to customers.
Where is Chipotle Mexican Grill located in Poway?
The restaurant is located at 13495 Poway Rd, Poway, CA 92064, across from Starbucks.
How can I order online from Chipotle Poway?
You can order online through their official website or via the Chipotle mobile app available on the App Store.
What is the contact email for Chipotle Mexican Grill in Poway?
You can reach Chipotle Poway by email at ca.1056.poway@chipotle.com.
Is Chipotle Poway welcoming to the LGBTQ community?
Yes, Chipotle Poway openly welcomes LGBTQ customers and employees.
What nearby restaurants can I visit before or after dining at Chipotle Poway?
Nearby restaurants include Surf Brothers Teriyaki, Pizza Studio - Poway, The Habit Burger Grill, and Tikka Lounge, offering a variety of cuisines for you to enjoy.
Are there any nearby coffee shops near Chipotle Poway?
Yes, Starbucks is located directly across from Chipotle Poway, convenient for coffee before or after your meal.
What nearby entertainment options are available close to Chipotle Poway?
Visitors can enjoy movie experiences at AMC Poway 10 and AMC Dine-In Poway 10 nearby, perfect for a meal before or after a movie.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
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