Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,309 reviews
5 stars
430
4 stars
266
3 stars
232
2 stars
126
1 star
255
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlight extremely poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Several reviews mention cold, stale, or poorly prepared food, leading to dissatisfaction with the dining experience.
Cleanliness Issues
Customers noted unsanitary conditions, including sightings of cockroaches and dirty dining areas.
Long Wait Times
Multiple reviews indicate excessively long wait times for food, both in-store and at the drive-thru.
- JLJodie LoganNov 7, 20251.0Went through drive thru ordered, paid and when I got my food they needed up my order and I was asked to pull forward and wait while they fixed it. When they brought my order back it was still wrong. It’s not that hard to read a ticket and fill the order. Worst service ever
- CMCheryl McQueenSep 20, 20252.0Remodeling has not help this McDonald's. Service for customers could be improved.
- EJEvan JonesSep 6, 20252.0It’s taking roughly 30 minutes from the time you place your order from when you get it: on the app, drive through, counter
- B9BigJoe 9445Sep 1, 20251.0This is the WORST McDonald’s I have ever been to. The food is always cold when I receive my food. The employees don’t even acknowledge me at all; all they do is talk about their life. If you can’t multitask, leave the conversation when you get your break. When someone asked if I can pick up their mobile order, I told them no because I don’t go here knowing there’s a better McDonald’s that would treat me better. If it was a Doordash order, I would pick it up, but after doing my thinking, if I don’t want to pick up someone’s mobile order, why would I pick a Doordash order? My last straw of NEVER going here again is when an employee offered me a free McFlurry. I told them no, and when they went back to talk to the other employees, they said “He didn’t want it? Hahah” why would YOU LAUGH ABOUT THIS???!! Were you guys trying to POISON ME or why that laugh?????!!! Overall, if you want to be treated like a dog, this is the right place for you, and if you don’t, NEVER NEVER NEVER GO TO THIS PLACE
- UBUNKNOWN BRUHAug 24, 20251.0How do you forget to put the chicken in a McCrispy sandwich?????
Frequently Asked Questions About McDonald's
What are McDonald's regular opening hours in Porterville, CA?
McDonald's in Porterville is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at 1355 W Henderson Ave?
Delivery is available Monday, Tuesday, Thursday, Friday, Saturday, and Sunday from 5:00 AM to 12:30 AM; on Wednesday from 6:00 AM to 10:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday; on Friday and Saturday, it is open until 2:00 AM.
Does this McDonald's location offer mobile ordering and delivery services?
Yes, it offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's in Porterville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order from McDonald's Porterville through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's features a drive-thru service.
Which nearby restaurants can I visit around McDonald's at 1355 W Henderson Ave?
Nearby dining options include Panera Bread, Me-n-Ed's Brick Oven Baked Pizzeria, China’s Alley Mexican Restaurant, Wingstop, Starbucks, Papa John's Pizza, and Tokyo Bowl.
What nearby shops and services are available around this McDonald's?
You can find Don Roberto Jewelers, Sculpture Nails, Fred Loya Insurance, GNC Live Well, Community Choice Stores, T-Mobile stores, and more near this location.
Are there any nearby places for a customer to enjoy ice cream or smoothies near this McDonald's?
Yes, All About Ice Cream and Jamba Porterville Marketplace offering smoothies are nearby for a sweet treat after your meal.