Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,320 reviews
5 stars
435
4 stars
266
3 stars
232
2 stars
126
1 star
261
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely slow service, with long wait times and frequent order inaccuracies.
Management Issues
Many reviews highlighted poor management, including rude behavior from managers and a lack of effective leadership.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and a general lack of cleanliness in the dining area.
Food Quality
Customers frequently complained about cold, stale, or improperly prepared food, leading to dissatisfaction with their meals.
Customer Experience
Overall, many customers expressed frustration with the staff's attitude and lack of customer service skills.
- CUCharles UzzellDec 28, 20251.0Sucks during lunch hr
- DSDenise SDec 14, 20251.0Worst experience ever! The employees are lazy, extremely slow & very rude. Cashier is lazy just standing around not even helping at all. The manager was horrible & just left when they were needed! There's a long line in drive thru hasn't moved in 30 minutes. They have people parked & none of them have got any of their orders either. Inside overly packed with people waiting for their meals they ordered yet nothing getting out to anyone. Got half my order & it wasn't even made right & the employee that brought the rest of my order through my order at me. Order still incorrect! On top of this they have a nasty leak in the bathroom that has the roof caving in & the play area is dirty & there's no clean tables at all. Pretty gross!
- DRDenise RomanDec 4, 20251.0This place is awful. I've been waiting over 45 minutes for my food. The person at the counter said that they prioritize drive thru and counter orders above mobile pick up orders. The AC isn't turned on in the summer and it is stifling hot in the playplace and restaurant. Do not eat at this McDonald's. I'll be addressing my concerns with corporate as well.
- LRLeandra RubioDec 4, 20251.0management is the worst went through drive through last night about 515 didnt get out until about 630 then had to go in because they forgot some of my food so when I went in to ask for it manager made me feel like I was stealing from them then I asked for ketchup manager rolled her eyes came home and all my special requests were wrong (when I looked she was the one helping in drive through filling bags) if management has a bad attitude it messes up the hole team you can't run a store being mean to the customers I can only imagine how bad the other workers are treated time to clean house I know its hard but if you dont like your job your face and attitude shows it please dont make others miserable just get another job or act the part and change your attitude life is to short to have to deal with angry managers that hate there jobs
- AGAdrian GutierrezDec 3, 20251.0management needs to do better and their team as well. I waited over an hour for some food that been sitting. I tried calling the store and guess what no one answered. I don’t know why I keep coming back it’s not like they are going to improve. They really need to focus on mobile orders a lot more like they do on drive through freaking ridiculous.
Frequently Asked Questions About McDonald's
What are McDonald's regular opening hours in Porterville, CA?
McDonald's in Porterville is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at 1355 W Henderson Ave?
Delivery is available Monday, Tuesday, Thursday, Friday, Saturday, and Sunday from 5:00 AM to 12:30 AM; on Wednesday from 6:00 AM to 10:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday; on Friday and Saturday, it is open until 2:00 AM.
Does this McDonald's location offer mobile ordering and delivery services?
Yes, it offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's in Porterville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order from McDonald's Porterville through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's features a drive-thru service.
Which nearby restaurants can I visit around McDonald's at 1355 W Henderson Ave?
Nearby dining options include Panera Bread, Me-n-Ed's Brick Oven Baked Pizzeria, China’s Alley Mexican Restaurant, Wingstop, Starbucks, Papa John's Pizza, and Tokyo Bowl.
What nearby shops and services are available around this McDonald's?
You can find Don Roberto Jewelers, Sculpture Nails, Fred Loya Insurance, GNC Live Well, Community Choice Stores, T-Mobile stores, and more near this location.
Are there any nearby places for a customer to enjoy ice cream or smoothies near this McDonald's?
Yes, All About Ice Cream and Jamba Porterville Marketplace offering smoothies are nearby for a sweet treat after your meal.