Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,399 reviews
5 stars
479
4 stars
257
3 stars
260
2 stars
108
1 star
295
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported cold, incorrect, or poorly prepared food, with some mentioning issues like undercooked items.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty restrooms and tables.
Ordering Process
Many customers expressed frustration with the kiosk-only ordering system and the lack of staff assistance.
Management Issues
Reviews indicated a lack of effective management and training, leading to repeated service failures and customer dissatisfaction.
- JHJoseph HernandezNov 28, 20251.011/28/2025 9:55 AM I Came through the drive thru today. I had a very unpleasent experience with the rude girl taking my order on headset. She was ignoring me on purpose, she started raising her voice at me for no reason bieng hostile like me ordering food was affecting her day. When I came up to the window to pay, I noticed she did not have a NAMETAG. She didnt bother looking at me, asking for my Mc donalds Points Code or offering me my receipt she spoke to me rudely and I let her know to fix her attitude. I went to the Second Window where I ran into a LADY MANAGER who ended up bieng no help either. I was just about to start telling her what went down with her cashier when the cashier girl approached her pulled her to the side im not sure what the cashier told her. But when the Manager Came back to the window she was upset with me. I asked the Manager for BOTH there names the manager began than ARGUING with me that she didnt have to give up there names.. Manager started telling me "why do you need our names" "we dont have to give you our names" and began fighting with me. Until I told her im going to Call the number on the Reciept and complain is when she decided to tell me her name is "MONCE" but did not give me the Cashier who was on headsets name. I asked for Syrup for my order and Monce said "Im going to CHARGE YOU FOR THE SYRUP".. Ive never had to pay for 1 syrup in my life I ordered PANCAKES it should come with syrup and MONCE DID NOT PUT BUTTER IN THE BAG EITHER.. Thanks MONCE AND HEADSET GIRL WHO TOOK MY ORDER .. MY PANCAKES WERE COLD, DRY AND MY SANDWICHES WERE WRONG ...
- LLLuis LeonOct 28, 20251.0I ordered with the Mobile app and when I arrived there was no one in line thru the drive thru. When I get to the window they still made me pull up to the last window for a 5 minute wait and the best part was that I ordered 3 big macs and only received 2 with the rest of my order. Now I am trying to call and its just a busy signal. Not the first time this happens either.
- BBBrian328i BOct 24, 20251.0Owners name is Andrew , workers refuse To take my order at the counter ? Is that per mcs corporate ? , then laugh at my face when I ask for help at the at machine , I don’t recommend this location , I waited for over 25 minutes for my food
- AAashley abundisSep 18, 20251.0My fries were cold
- SGShirley GilliwagAug 26, 20255.0Don't like the kiosk to order. Thankfully the counter person came to our rescue.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 401 W Channel Islands Blvd, Port Hueneme?
The McDonald's is open daily from 6:00 AM to 9:00 PM for regular dining.
What are the drive-through hours for this McDonald's location?
Drive-through is open Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.
Can I order delivery from McDonald’s at this location?
Yes, delivery is available daily from 4:00 AM to 11:30 PM.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's in Port Hueneme?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Which apps can I use to order from McDonald's in Port Hueneme?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby places of interest customers can visit when coming to McDonald's at 401 W Channel Islands Blvd?
Nearby places include Budget and Avis Car Rental for travel needs, Casa Via Mar Inn & Tennis Club for accommodation, and restaurants like Carnitas El Brother and El Burrito De Mexico for different dining options.
Are there any beauty salons close to this McDonald's location?
Yes, Visible Changes and Sunshine Hair Designs are nearby beauty salons customers can visit before or after dining.
Where can I find health and wellness services near McDonald's in Port Hueneme?
Customers can visit Bolt Donald B Jr DR DC for medical services or RELAX FEET Foot Massage for massage therapy close to McDonald's.
Does this McDonald's location have a drive-through?
Yes, this McDonald's has a drive-through service available for customer convenience.