Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
The service attitude at this fast-food restaurant is absolutely terrible. When I went to the front counter to pick up my order, there wasn't a single staff member to assist me—I waited for over ten minutes, and still, no one appeared! Furthermore, I had to endure a long wait in the drive-thru lane. I clearly stated that I was there for a pickup (specifically a delivery order), and they directed me to wait at the second window of the drive-thru. However, once I reached that window, a female employee with a ponytail—displaying a very poor attitude—told me to go to the front lobby to retrieve my food instead. She claimed the lobby hadn't closed yet (though the restaurant had changed its closing hours without updating the information anywhere), and she made me wait another half-hour—even though the food was clearly ready and could have simply been handed directly to me! In the end, after all that, they sent me back to the main entrance counter to wait again—just five minutes before they were set to close! To make matters worse, one of the doors at the main entrance was already locked tight and couldn't be opened. This demonstrates a complete lack of consideration for customers and sheer laziness on their part. Not only did this waste my valuable time, but it also caused my own customers to wait an unnecessarily long time! Their attitude needs to be completely overhauled. These are the worst service staff members I have ever encountered—absolutely abysmal! Employees who are lazy and incapable of offering even a smile should be fired immediately (especially since this isn't the first time they've behaved this way). We are all absolutely furious! 😡
YC
yani chen
Mar 20, 2026
1.0
The server had an absolutely terrible attitude. We were the very first ones to arrive, yet they kept making us wait until everyone else had ordered before finally letting us place our order. 😅😅😅😅😅
BM
Bladimir Machic
Feb 14, 2026
1.0
Mala experiencia pedí dos mc crispy deluxe tardaron como 10 min en darme mi pedido y me dieron unas papas de cortesía por el tiempo pero el pollo supongo que por andar a la carrera lo sacaron crudo estoy seguro que no lo frieron lo sufiencte sean mas conscientes por favor pueden enfermar a alguien de salmonella
MS
M Scoby
Feb 8, 2026
1.0
Order food in the drive thru about 50 dollars and the lady was flat rude.. and I am missing food
CD
Chris Dimmick
Feb 4, 2026
1.0
Absolutely horrendous McDonald's to experience ordering from. They have machines that you order from now so the front of the store is never monitored. Guests left waiting for 10 plus minutes to pay for food or get help with an issue. I've never seen such a poorly run McDonald's in my life.
What are the regular dine-in hours for McDonald's at 30 Rio Rancho Rd, Pomona?
McDonald's at 30 Rio Rancho Rd, Pomona is open for dine-in from 5:00 AM to 9:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.
When can I order delivery from this McDonald's location?
Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
Is there a drive-thru service at McDonald's on 30 Rio Rancho Rd, and what are its hours?
Yes, this McDonald's has a drive-thru service open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, until 4:00 AM on Friday, and 24 hours on Saturday.
How can I place a mobile order or use delivery services at this McDonald's?
You can order via the McDonald's app available on Apple App Store and Google Play, or use the online delivery link at https://mcdonalds.order.online/business/-5579. Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is McDonald's located and how can I contact them?
McDonald's is located at 30 Rio Rancho Rd, Pomona, CA 91767, USA. You can reach them at +1 909-620-1515.
Are there any nearby fast food restaurants if I want more dining options?
Yes, nearby fast food options include another McDonald's, Farmer Boys, Chipotle Mexican Grill, Carl's Jr., and The Flame Broiler.
What automotive services are available near this McDonald's?
Nearby automotive services include Rio Rancho Rd and Phillips Ranch Rd E (which offers automotive repair and car dealership), All Pro Smog Test and Repair, Pomona Kia, Pomona Mitsubishi, and Hock's Honda and Acura Specs among others.
Are there convenient nearby amenities for customers visiting McDonald's?
Yes, customers can find nearby amenities such as 76 gas station, Target retail store, CVS Pharmacy, and Bitcoin ATMs like LibertyX and Wells Fargo ATM.
Does this McDonald's location offer WiFi and mobile promotions?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, and gift cards for customer convenience.
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