Wingstop

3.2
638 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Pomona Rancho Valley Drive. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2063 Rancho Valley Dr Ste 300, Pomona, CA
91766, United States

Hours

Reviews

3.2
638 reviews
5 stars
286
4 stars
54
3 stars
45
2 stars
32
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding the estimated pickup times.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the wings while others complained about them being dry, salty, or poorly prepared.

Customer Service

Numerous reviews mentioned poor customer service, including rude staff and lack of assistance during busy times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
  • MH
    Monk Hines
    Dec 30, 2025
    3.0
    The food was just OK haven't been here in a while and I know why high prices and mediocre chicken and the fries we cold. Not the Wingstop I remember
  • KM
    Kate M
    Dec 23, 2025
    1.0
    Found hair in my wings I was just hungry šŸ™ If you zoom in you can see it.
  • LC
    Lorena Casillas
    Nov 12, 2025
    1.0
    Placed order online got emailed notification it’s ready. I get here and it ain’t ready been waiting for 30min, than they want to be rude about it not the customer fault you guys are ridiculously slow
  • LC
    Lisa Caba
    Nov 7, 2025
    1.0
    First time here the cashier was nice the cook was blah the food was awfully salty and the boneless wings were hard like rocks . Never going back .
  • MV
    Morgan Valdez
    Oct 29, 2025
    1.0
    Ordered delivery directly through the Wingstop app as I’ve done many times before. Wingstop delivers through doordash but does not let you connect to your doordash account. The response was ā€œyour order was cancelled,ā€ after already receiving a notification my driver was on their way. My food got stolen. This location only allows you to contact them for support & as I’m not trying, no one picks up the phone. It’s been 15 minutes I’ve been listening to elevator music.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.