There are numerous complaints about rude staff and poor customer service, particularly at the meat counter and bakery.
Product Quality
Several customers reported issues with food quality, including moldy products and low-quality bakery items.
Pricing Concerns
Customers expressed dissatisfaction with high prices on certain items and misleading pricing.
Cleanliness
While some reviews mention a clean store, there are significant complaints about unsanitary conditions, particularly in the bathrooms.
Long Wait Times
Many customers noted long wait times at checkout and slow service at the hot food counter.
IR
iris ramirez
2 days ago
1.0
The young lady working the register #5 was beyond rude. She wasn't even bothered to look up or say a word. She charged me something that wasn't even mine. She didn't ask if I wanted to buy any bags. She was so miserable with herself. She then began to smile and laugh when I reported her. I understand working in customer service is tough take the day off use your PTO she is doing a disservice to her self in the community of she can't even be bother to look up or be sure she is ringing up the proper items.
TJ
todd jackson
4 days ago
1.0
The meat counter employess treat black people as second rate citizens. Always with a attitude and never seems as if they want to help you. I ask for a meat item and was told there was none my latino friend went into the store and came out with the meat because he was latino. I am Black. I am tired of being treated this way I talk to the manager Louie and told him the man at the counter said No we dont none, I told Louie the manager and he went and picked up the meat I wanted in the freezer. I had to wait in the store for additinal 15 minutes. I decided to go back there and get it myself. This cause me to become angry and upset because it happens all the time to me and I know other black people at this store located 3180 N Pomona Ca 91767. I will be filing a complaint with the BBB this has to stop. And to the big wigs talk to your meat counter and inform them this form of Racism Must Stop. Everbody deserve to be treated with respect especially if they are patronizing your business.
AA
Andrea
Jan 6, 2026
1.0
Un lugar de muy mala calidad, soy un cliente muy frecuente, compré frijol y me salieron con animales, cuando compré carne para hacer una caldo, me dieron puros cueros y hueso, no se vale que jueguen de esa manera y hagan perder mi tiempo y mi dinero y aparte tengo que tirar todo lo que prepare
CS
Carlos Solis
Dec 5, 2025
4.0
Great place, some items are lower than competitors some are not. You should add this place , because they have a large selection of products. Food court is Okay. I am very picky, it doesn't work for me. However the prices cant be beat, when I'm in rush a grab a plate or sandwich. They have fried foods, sometimes I don't want to cook. So I get hot foods as well. Its not the best, but I think most people will enjoy it. I want hand made tortillas and expect the hotest chili sauce. To me the food court, is more like Mexican food for the American palette.
RC
Rod Cross
Nov 17, 2025
5.0
Do the math, they are a bigger Mexican grocery store, an I wanted Mexican, products. Very good grocery chain.....
Does Superior Grocers offer hours for the vulnerable/elderly in Christmas & New Years day?
Yes, we have hours from 7am to 8am for the vulnerable/elderly in Christmas & New Years day
What are the regular operating hours of Superior Grocers in Pomona?
Superior Grocers in Pomona is open daily from 7:00 AM to 10:00 PM.
Does Superior Grocers have special hours for vulnerable or elderly customers during holidays?
Yes, on Christmas and New Year's Day, Superior Grocers offers shopping hours from 7:00 AM to 8:00 AM specifically for vulnerable and elderly customers.
Where is Superior Grocers located in Pomona?
Superior Grocers is located at 3180 N. Garey Ave, Pomona, CA 91767, USA.
Which languages are spoken at Superior Grocers?
Superior Grocers serves customers in both Spanish and English.
How can I contact Superior Grocers for questions or concerns?
You can contact Superior Grocers by phone at +1 909-392-4695 or visit their website for customer support.
What types of products and services does Superior Grocers offer?
Superior Grocers is a grocery store focusing on Hispanic grocery products and offers quality, variety, and value to its customers.
Is there a California DMV Kiosk near Superior Grocers?
Yes, the California DMV Kiosk is located near Superior Grocers, making it convenient to complete DMV services while visiting the area.
Are there dining options near Superior Grocers for a meal before or after shopping?
Yes, nearby dining options include Pomona Bakery, Tabbouleh Mediterranean Restaurant & Grill, Happy Wok, and La Michoacana Ice Cream for Mediterranean, Mexican, Chinese cuisine, and desserts respectively.
Can I find financial services close to Superior Grocers?
Yes, nearby financial services include Coinme for currency exchange, Wells Fargo ATM for banking, and Western Union for money transfer services.
What entertainment or recreational facilities are near Superior Grocers?
Nearby options for recreation include Kids Empire Pomona, a playground and arcade, and The Camp Transformation Center, a gym and sports instruction venue.
Brand Certified Facts from Superior Grocers
Superior Grocers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: