Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,021 reviews
5 stars
722
4 stars
376
3 stars
336
2 stars
150
1 star
437
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness and Atmosphere
The establishment was often described as dirty, with concerns about the presence of homeless individuals affecting the dining experience.
Service Speed
Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
Management Issues
Several reviews mentioned ineffective management, with complaints about staff behavior and lack of responsiveness to customer concerns.
- NTNyah Torres1 day ago2.0Got the new buffalo ranch sandwich and i’m pretty sure my chicken wasn’t fully cooked….when i bit into it just didn’t feel right to eat:(
- RCReginald CheeNov 6, 20251.0Ordered a couple big macs, shouldnt I get a couple monopoly pieces? Interesting.
- JMJoania MancillaNov 3, 20255.0Todo muy rápido y amables todos me gusta
- RERaymond EscobarOct 30, 20254.0Great place bad people hanging around
- MMMay MarriedOct 10, 20251.0Ordered 35 bucks worth of food for 2 people the restraint doesn't offer refills on drinks the fries were cold n had to be remade and my husband's dbl qtr ordered mayo was charged for it n didn't get any and some staff were just laughing in the back kitchen area to the point of almost childish behavior. Childlike and rude about things in general
Frequently Asked Questions About McDonald's
What are the regular dining hours for this McDonald's location?
This McDonald's in Pomona, CA is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the drive-thru hours for this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
During what hours is delivery available at this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM on most days, with extended hours until 11:30 PM on Fridays and Saturdays.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via their website or use the McDonald's app available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru available.
Which key nearby places can help customers visiting this McDonald's with parking or errands?
Nearby places like Walgreens and Pomona Auction House are close by, so customers can run errands or pick up essentials before or after dining.
What entertainment options are near this McDonald's?
Customers can check out Redbox nearby for movie rentals or visit the Pomona Wine Cellar for specialty drinks after their meal.
Are there any automotive services close to this McDonald's for vehicle needs?
Yes, Ellahib Auto, Eagle Auto Center, AutoZone Auto Parts, Advance Auto Parts, Pep Boys, and El Che Auto Repair are all nearby for various automotive services.