Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,034 reviews
5 stars
726
4 stars
376
3 stars
337
2 stars
152
1 star
443
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness and Environment
Several reviews mentioned the establishment's cleanliness issues and the presence of homeless individuals around the location, affecting the dining experience.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times for food.
Food Quality
While some customers enjoyed the food, there were complaints about cold items, poorly prepared meals, and overall dissatisfaction with food quality.
- SZSteven Zeigler5 days ago1.0Manager wouldn't give me refill on my coffee or sweet tea plus give me my change
- BBBeauregard Shideler (Bogo88)Jan 5, 20265.0I come here often. I like the food and feel comfortable. And near the bus station which is convenient.
- KKKimJan 5, 20261.0We went into McDonald's and had to order off a machine instead of an Employee thus is ridiculous and will only go through the drive thru now!!
- JMJose MartinezDec 26, 20251.0I ordered a double quarter pounder and got a single
- JJJDM_CRUZEDec 14, 20251.0They dont give out free refills any more it sucks this place has gone down hill quite. A bit and they always substitute stuff on your order after you already paid
Frequently Asked Questions About McDonald's
What are the regular dining hours for this McDonald's location?
This McDonald's in Pomona, CA is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the drive-thru hours for this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
During what hours is delivery available at this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM on most days, with extended hours until 11:30 PM on Fridays and Saturdays.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via their website or use the McDonald's app available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru available.
Which key nearby places can help customers visiting this McDonald's with parking or errands?
Nearby places like Walgreens and Pomona Auction House are close by, so customers can run errands or pick up essentials before or after dining.
What entertainment options are near this McDonald's?
Customers can check out Redbox nearby for movie rentals or visit the Pomona Wine Cellar for specialty drinks after their meal.
Are there any automotive services close to this McDonald's for vehicle needs?
Yes, Ellahib Auto, Eagle Auto Center, AutoZone Auto Parts, Advance Auto Parts, Pep Boys, and El Che Auto Repair are all nearby for various automotive services.