Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,845 reviews
5 stars
744
4 stars
384
3 stars
241
2 stars
146
1 star
330
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and inattentive to customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the food received.
Wait Times
Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and concerns about food safety.
Staffing Issues
There were consistent mentions of understaffing, leading to slow service and overwhelmed employees.
- AHAmari Hernandez1 day ago5.0I’ve eaten here for years so believe me when I tell you they have consistently made delicious food and deliver quality customer service. Happy Holidays!
- JLJacinto Lopez1 day ago1.0Muy mal cervicio.. nunca más vuelvo a venir a este lugar
- BQBruce QNov 15, 20254.0I was extremely disappointed with the service. First, they forgot to give me a burger, and then they didn't give me the extra beef I requested. I don't understand what the staff were thinking during their work hours. If they're going to work like this, they might as well go home and lie in bed. The greatest kindness is not to cause trouble for others.
- DDDavidNov 5, 20255.0For the fast way to get your food just go drive thru if you get off your going to be waiting a bit longer than usual, they gotten better with the food
- ECErnesto CardonaOct 27, 20251.0You guys are promoting Monopoly, but yet you guys have no pieces to give out for purchases. Your employees are stealing them and selling them online, but you cannot have pieces available for your customers that are purchasing the food that requires Monopoly pieces
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 30 Rio Rancho Rd, Pomona?
McDonald's at 30 Rio Rancho Rd, Pomona is open for dine-in from 5:00 AM to 9:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.
When can I order delivery from this McDonald's location?
Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
Is there a drive-thru service at McDonald's on 30 Rio Rancho Rd, and what are its hours?
Yes, this McDonald's has a drive-thru service open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, until 4:00 AM on Friday, and 24 hours on Saturday.
How can I place a mobile order or use delivery services at this McDonald's?
You can order via the McDonald's app available on Apple App Store and Google Play, or use the online delivery link at https://mcdonalds.order.online/business/-5579. Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is McDonald's located and how can I contact them?
McDonald's is located at 30 Rio Rancho Rd, Pomona, CA 91767, USA. You can reach them at +1 909-620-1515.
Are there any nearby fast food restaurants if I want more dining options?
Yes, nearby fast food options include another McDonald's, Farmer Boys, Chipotle Mexican Grill, Carl's Jr., and The Flame Broiler.
What automotive services are available near this McDonald's?
Nearby automotive services include Rio Rancho Rd and Phillips Ranch Rd E (which offers automotive repair and car dealership), All Pro Smog Test and Repair, Pomona Kia, Pomona Mitsubishi, and Hock's Honda and Acura Specs among others.
Are there convenient nearby amenities for customers visiting McDonald's?
Yes, customers can find nearby amenities such as 76 gas station, Target retail store, CVS Pharmacy, and Bitcoin ATMs like LibertyX and Wells Fargo ATM.
Does this McDonald's location offer WiFi and mobile promotions?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, and gift cards for customer convenience.