Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pomona,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.1
703 reviews
5 stars
359
4 stars
174
3 stars
80
2 stars
31
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and inattentive.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.
Food Quality
Food quality is inconsistent; while some customers enjoyed fresh and delicious meals, others reported dry chicken and unsatisfactory dishes.
Cleanliness
The cleanliness of the location received positive remarks, although some reviews mentioned unsanitary conditions.
Pricing Concerns
Several customers noted that prices are high relative to portion sizes and quality, leading to dissatisfaction.
- ANAlma NavarroOct 28, 20255.0All the staff are super nice.
- JTJAMIE TSENGSep 13, 20255.0Lock your car for safety.
- MBmargaret BarriosAug 20, 20251.0Night manager on duty was rude and waited a long time to take my order. Don’t recommend this place place is dirty
- RLRoger LazaroAug 6, 20255.0I recommend pollo loco it so good fresh ,the salad just fresh alot varieties covenants,
- SSSandraJul 9, 20255.0This location is the best honestly
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Pomona, CA?
El Pollo Loco in Pomona is open daily from 10:00 AM to 9:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to its customers.
Can I place an order online for El Pollo Loco?
Yes, you can order online through their official ordering site at https://order.elpolloloco.com/menu/rio-rancho-rd-park-ave or via the El Pollo Loco app.
What types of payment are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa for payment.
Does El Pollo Loco offer catering services?
Yes, catering services are available at this location.
Where is El Pollo Loco located in Pomona?
El Pollo Loco is located at 72 Rio Rancho Rd, Pomona, CA 91766.
Are there any real estate agents near El Pollo Loco in Pomona?
Yes, nearby real estate agents include Nelida Chávez-Realtor, Keyshae Stovell - SoCal's Favorite Realtor, and Milagros Real Estate, which could be convenient for customers interested in property services in the area.
What coffee shops are located near El Pollo Loco?
Starbucks is located nearby, making it a great spot for grabbing a coffee before or after your meal at El Pollo Loco.
Are there other dining options near El Pollo Loco in Pomona?
Nearby dining options include Crimson Coward (an American and halal chicken restaurant), Honolulu Hawaiian BBQ, Spicy Noodle House (Asian cuisine), Subway, Creamistry (ice cream shop), and MilkT Society (bubble tea), providing a variety of choices for visitors.
Is there an EV charging station close to El Pollo Loco?
Yes, the EVgo charging station is nearby, which is convenient for customers driving electric vehicles.