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Brand Certified

Chipotle Mexican Grill

4.1
(340 reviews)

Business Details

785 Rio Rancho Rd, Pomona, CA
91766, United States
(909) 236-5136

About

Mexican Restaurant
Chipotle Pomona is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
785 Rio Rancho Rd, Pomona, CA
91766, United States

Hours

Reviews

4.1
340 reviews
5 stars
183
4 stars
82
3 stars
27
2 stars
15
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including stale chips and undercooked rice, while some praised the freshness of ingredients.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders, although some customers experienced excellent service.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, claiming they were smaller than expected, especially for takeout orders.
  • SP
    Stacey aka Lady Peaches
    3 days ago
    5.0
    I got the shredded beef burrito I ate it all day guys it was so fat and big juicy too
  • AM
    Alejandra Morales
    Dec 12, 2025
    1.0
    Pedi un burrito por uber eats al estarlo comiendo que gracias a Dios le estaba dando comida ami bebe y me pude dar cuenta que había un animalito en mi comida y al verlo se me revolvió mi estómago medio mucho asco espero no me allá intoxicado
  • PS
    Perry Self
    Nov 20, 2025
    1.0
    The cashier charged me for guacamole that I did not buy. I recommend to check your receipts before you leave if you eat here.
  • II
    Itziri
    Nov 8, 2025
    5.0
    Went for the dodgers bogo and workers handled it pretty well! They were fast enough considering the long line.
  • UT
    usagi tengoku
    Nov 7, 2025
    1.0
    The food was alright especially because the service was awful. The light skin girl that worked night shift tonight was incredibly rude and had an attitude while making me and my friends bowl and threw my toppings into my bowl before rolling her eyes and shoving it over for someone else to handle. Overall very unprofessional. If you’re looking for a hostile environment come here on Thursday nights

Brand Certified Facts from Chipotle Mexican Grill

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