Business Details
About
Mexican Restaurant
Chipotle Pomona is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
339 reviews
5 stars
181
4 stars
82
3 stars
27
2 stars
15
1 star
34
What are people saying?
AI-generated from recent customer reviews
Food Freshness
Many customers reported issues with stale or old food, particularly chips and guacamole, while some praised the freshness of ingredients.
Service Quality
Service experiences varied widely; some customers highlighted excellent service and helpful staff, while others reported rude interactions and order mistakes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt restrooms.
Portion Sizes
Customers frequently expressed dissatisfaction with portion sizes, noting they were smaller than expected or inconsistent between dine-in and takeout orders.
Overall Experience
While some patrons had positive experiences and enjoyed their meals, many others reported significant issues that led to disappointment.
- PSPerry Self4 days ago1.0The cashier charged me for guacamole that I did not buy. I recommend to check your receipts before you leave if you eat here.
- NTNyah TorresNov 8, 20255.0Went for the dodgers bogo and workers handled it pretty well! They were fast enough considering the long line.
- UTusagi tengokuNov 7, 20251.0The food was alright especially because the service was awful. The light skin girl that worked night shift tonight was incredibly rude and had an attitude while making me and my friends bowl and threw my toppings into my bowl before rolling her eyes and shoving it over for someone else to handle. Overall very unprofessional. If you’re looking for a hostile environment come here on Thursday nights
- CPCH Beauty ProSep 28, 20251.0Need to make fresher looking food....chips always taste weeks old...there not fresh at all at this location💯facts
- DADonell AsberrySep 28, 20251.0Chips here are always stale...even when you ask for a fresh bag..🤮
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Pomona offer?
Chipotle Pomona offers a customizable menu with Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Pomona?
Chipotle Pomona is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill in Pomona offer delivery and pickup services?
Yes, Chipotle Pomona offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Pomona?
It is located at 785 Rio Rancho Rd, inside Pomona Ranch Plaza, Pomona, CA 91766.
How can I place an online order for Chipotle Mexican Grill in Pomona?
You can place online orders through their website at https://order.chipotle.com, their app on Apple App Store, or use the quick link https://chipotle.app.link/Carne-Apple.
What is the best way to contact Chipotle Mexican Grill in Pomona for inquiries?
You can reach them by phone at +1 909-236-5136 or email at ca.2269.Pomona@chipotle.com.
Are there any places nearby Chipotle Pomona for dessert or frozen yogurt?
Yes, Yogurtland Pomona, a frozen yogurt and ice cream shop, is nearby and a great option for dessert after your meal.
What other dining options are close to Chipotle Mexican Grill Pomona?
Nearby dining options include Ono Hawaiian BBQ for Hawaiian cuisine, Carl's Jr. for burgers, Jersey Mike's Subs for sandwiches, Del Taco for Mexican fast food, and The Flame Broiler for Asian food.
Where can I shop or run errands near Chipotle Pomona?
You can visit Rio Rancho Towne Center, Target Store Pomona, CVS Pharmacy, and GNC Live Well all located near Chipotle for shopping and errands.
How can nearby AT&T and T-Mobile stores assist me when visiting Chipotle in Pomona?
The nearby AT&T Store and T-Mobile provide mobile phone and telecommunication services, which can be helpful if you need connectivity or mobile support while visiting the area.