Looking for a grocery store near you? Visit your local Safeway located at 6498 Pony Express Trail, Pollock Pines, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (530) 647-7440. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
The store is generally reported as clean and well-organized, with clean bathrooms and a tidy environment.
Customer Service
Customer service experiences are mixed; while some employees are friendly and helpful, others display unprofessional behavior and lack of attentiveness.
Pricing Issues
Many customers find the prices to be excessively high, with complaints about price gouging and inconsistent pricing on items.
Product Quality
There are frequent complaints about expired or low-quality products, particularly in the deli and bakery sections.
Stock Availability
Customers often report items being out of stock, leading to frustration, especially with popular or sale items.
BB
berson1983
Feb 17, 2026
5.0
大雪中的救命稻草!!
RM
Rosanna Mendoza
Feb 17, 2026
5.0
Always our fave grocery stop to shop at while in town or passing through
LD
Lynn Davis
Feb 13, 2026
2.0
Of the multiple times that I've been into this store, only twice have I experienced good customer service. The employees at this store act like it's their store and the customers are a burden. Blocked aisles with stockers during the day (don't expect them to apologize or make any sort of eye contact or try to make a way for you to grab the item that you need), absent register clerks during the late evening (when they do decide to arrive and ring you up, expect to be made to feel like you're messing up their schedule), and rude responses from employees regardless of the friendly manners and/or small talk that I try to engage with them. I have witnessed employees being friendly to customers that seem to be regulars, but if you're from out of town, expect to feel like a burden at this store. Maybe it's unhappy employees due to poor management decisions, but the least the employees can do is return kindness with kindness.
AA
Alyssa Aznoe
Jan 8, 2026
5.0
Clean and sweet employees
JD
Jason Diaz
Dec 31, 2025
5.0
Best customer service and great store except for prices. U deals are good and the app is good .
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 6498 Pony Express Trail, Pollock Pines, CA has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 6498 Pony Express Trail, Pollock Pines, CA hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Safeway at 6498 Pony Express Trail accept SNAP EBT payments?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases, including online grocery delivery and Drive Up & Go™ pickup orders.
What payment methods are accepted at Safeway in Pollock Pines?
Safeway accepts a variety of payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, Travelers Check, and Visa.
Does Safeway in Pollock Pines have a pharmacy?
Yes, the Safeway store located at 6498 Pony Express Trail has a pharmacy available for prescriptions and immunizations.
What are the store hours for Safeway in Pollock Pines?
Safeway is open 24 hours every day of the week, with holiday hour adjustments such as closing at 6 PM on November 27, 2025, and being closed on December 25, 2025.
Is it possible to get groceries delivered or pick them up from Safeway?
Yes, Safeway offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services for your convenience.
Are COVID-19 vaccines available at Safeway in Pollock Pines?
Yes, this location offers COVID-19 vaccines to eligible patients based on local health department guidelines. Appointments are required and can be scheduled via www.safeway.com/covid-19.
What services can I find at Safeway besides groceries?
Safeway offers a range of services including pharmacy, bakery and deli order-ahead, Starbucks cafe, Coinstar, Western Union, money orders, propane sales, rug doctor rentals, and Safeway for U™ rewards program.
Can customers use Safeway Points to get discounts on fuel?
Yes, customers can redeem Safeway Points at participating fuel pumps by entering their phone number or swiping their loyalty card, up to a 25-gallon limit per transaction.
What nearby places can I visit around Safeway Pollock Pines?
Nearby places include U.S. Bank for banking needs, Starbucks for coffee before or after shopping, and the Pollock Pines Pizza Factory for a meal.
How can nearby services like Coinme and Western Union at or near Safeway help me?
Coinme provides ATM and currency exchange services, while Western Union offers money transfer services, both conveniently accessible near Safeway for your financial and transfer needs.
Are there dining options close to Safeway in Pollock Pines for quick meals?
Yes, fast food options such as Taco Bell and local restaurants like Gold Country Foods and C and T's Restaurant are nearby for quick dining before or after shopping.
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