Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6030 Johnson Dr in Pleasanton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Multiple customers reported issues with food quality, including hair in meals, old-tasting food, and incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and communication issues.
Cleanliness
Some customers noted unsanitary conditions and lack of proper hygiene practices among staff.
Service Speed
Many reviews mentioned long wait times and slow service, particularly during busy hours.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported by several customers.
FM
Fredy Marquez
Nov 1, 2025
4.0
Good 👍
JF
Joyce Federe
Oct 30, 2025
1.0
Second time on the week I got hair in my ordered meal. They don't wear any gloves and hats when cooking / preparing your food. Never!! Disgusting 🤢 please do something
RS
Ritu Singh
Oct 24, 2025
1.0
If you’re an Indian, stay away from this place. First hand experience and found from another reviewer (Mexican as stated in their review) mentioned, the staff were extremely rude to the Indian customer.
My experience this evening with the person at the window was extremely poor as they were too rude. We placed an online order and every time I went through the drive-thru I would pull to the window straight. Never had anyone tell me that I needed to stop at the “order here” speaker area. Note, there was no line and no one ahead or behind me. I get to the window and this guy in his thick accent without using any greetings says, “next time I want you to stop there”. He repeated this twice. I would not buy food from here again. I find the Chick-Fill-A and in & out staff so polite and it’s right around the corner.
Taco Bell, train your staff and hire people who can speak proper English and know how customer service works.
Never getting food from this location.
SM
Sandhya Mohan
Oct 5, 2025
2.0
I ordered the take out food and food had hair in it. I called the shop and the manger said I need to bring the food back to the shop to return. It is not worth for me to do. I paid for the food and trashed it.
LL
L L
Aug 19, 2025
1.0
Shingai provides terrible customer service. Would avoid eating at this location if she’s there. And check your order before they leave because the most of the time they make it in accurate and don’t like to accommodate you for them inconveniencing you I literally had to argue with her about getting my burrito replaced so I just got a refund for it
What are the regular drive-through hours at Taco Bell on Johnson Dr in Pleasanton?
The drive-through is open Monday through Thursday from 6:00 AM to 2:00 AM, Friday from 6:00 AM to 3:00 AM, Saturday from 7:00 AM to 3:00 AM, and Sunday from 7:00 AM to 2:00 AM.
Where is the Taco Bell located in Pleasanton?
It is located at 6030 Johnson Dr, Pleasanton, CA 94588.
What payment options are accepted at the Taco Bell on Johnson Dr?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Taco Bell food online for pickup or delivery from the Johnson Dr location?
Yes, you can order ahead online or via the mobile app for pickup or delivery.
Does this Taco Bell serve breakfast and late-night food?
Yes, it serves breakfast as well as late-night food.
What are some popular menu items at this Taco Bell location?
Popular items include classic tacos, burritos, Crunchwrap Supreme, and Cheesy Gordita Crunch.
What types of products and specialties does Taco Bell offer here?
They offer tacos, burritos, specialties, combos, breakfast items, drinks & sweets, and sides, with specialties like Dollar Cravings, tacos, burritos, and combos.
Are there any nearby places to relax or shop after visiting Taco Bell on Johnson Dr?
Nearby, customers can visit Relax the Back for office equipment and retail needs or Mattress Firm and Sleep Train Mattress Centers for furniture and bedding.
What beauty or salon services are available near Taco Bell on Johnson Dr?
There are several beauty salons and hair salons nearby, including DC Waxing, Witch and Locks Salon, Shears and Foils, Aimee Juarez At Elle Salon, Aesthetink by Nicole, and Pure Bella @ Sola Salons.
How can nearby transit or amenities help customers visiting this Taco Bell?
Customers can plan to visit nearby Starbucks for coffee or use services like T-Mobile nearby for mobile needs; these points of interest make the area convenient for multitasking errands along with dining.