Taco Bell

3.5
624 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6030 Johnson Dr in Pleasanton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6030 Johnson Dr, Pleasanton, CA
94588, United States

Hours

Reviews

3.5
624 reviews
5 stars
210
4 stars
163
3 stars
91
2 stars
47
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking proper training.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall poor quality control.

Cleanliness and Hygiene

Several reviews mentioned unsanitary conditions, including hair in food and staff not following hygiene protocols.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others found the food to be old or poorly prepared.

Service Speed

Customers frequently complained about slow service and long wait times, even when the restaurant was not busy.
  • DH
    david haddad
    6 days ago
    1.0
    Unfortunately, try to give my order on a drive-through and they’re not listening because they’re laughing inside the restaurant that I can hear it. Then when I roll them, the gentleman was really busy on his cell phone texting. I told him clearly I need the black sauce then I had to go back again to the drive-through because he gave me the red sauce bad management. They need to be trained how to treat customers not to be busy on their own cell that was auto number 360 for references Never go back again
  • LB
    Larry Boucher
    Dec 31, 2025
    5.0
    fast and tasty
  • AS
    Ajit Singh
    Dec 23, 2025
    1.0
    I went in this place today I never been this place before I said twice can I get veggie crush wrap make sure not meat the girl she is taking oder she does not focus anything I Oder by a drive thru she give to me chicken wrap I never taste in my life chicken and meat I am totally vegan then I come back to her she is not saying sorry her attitude over and over other lady came she is said sorry but that not right thing if we don't eat meat in my life be aware this place don't waste money
  • AJ
    alwin joseph
    Dec 9, 2025
    4.0
    I tried the burrito here and it felt pretty normal, nothing special. It wasn’t bad, just average overall.
  • RS
    Ritu Singh
    Oct 24, 2025
    1.0
    If you’re an Indian, stay away from this place. First hand experience and found from another reviewer (Mexican as stated in their review) mentioned, the staff were extremely rude to the Indian customer. My experience this evening with the person at the window was extremely poor as they were too rude. We placed an online order and every time I went through the drive-thru I would pull to the window straight. Never had anyone tell me that I needed to stop at the “order here” speaker area. Note, there was no line and no one ahead or behind me. I get to the window and this guy in his thick accent without using any greetings says, “next time I want you to stop there”. He repeated this twice. I would not buy food from here again. I find the Chick-Fill-A and in & out staff so polite and it’s right around the corner. Taco Bell, train your staff and hire people who can speak proper English and know how customer service works. Never getting food from this location.

Frequently Asked Questions About Taco Bell

What are the regular drive-through hours at Taco Bell on Johnson Dr in Pleasanton?

The drive-through is open Monday through Thursday from 6:00 AM to 2:00 AM, Friday from 6:00 AM to 3:00 AM, Saturday from 7:00 AM to 3:00 AM, and Sunday from 7:00 AM to 2:00 AM.

Where is the Taco Bell located in Pleasanton?

It is located at 6030 Johnson Dr, Pleasanton, CA 94588.