Taco Bell

3.5
619 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6030 Johnson Dr in Pleasanton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6030 Johnson Dr, Pleasanton, CA
94588, United States

Hours

Reviews

3.5
619 reviews
5 stars
208
4 stars
162
3 stars
90
2 stars
47
1 star
112

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with food quality, including hair in meals, old-tasting food, and incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and communication issues.

Cleanliness

Some customers noted unsanitary conditions and lack of proper hygiene practices among staff.

Service Speed

Many reviews mentioned long wait times and slow service, particularly during busy hours.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported by several customers.
  • FM
    Fredy Marquez
    Nov 1, 2025
    4.0
    Good 👍
  • JF
    Joyce Federe
    Oct 30, 2025
    1.0
    Second time on the week I got hair in my ordered meal. They don't wear any gloves and hats when cooking / preparing your food. Never!! Disgusting 🤢 please do something
  • RS
    Ritu Singh
    Oct 24, 2025
    1.0
    If you’re an Indian, stay away from this place. First hand experience and found from another reviewer (Mexican as stated in their review) mentioned, the staff were extremely rude to the Indian customer. My experience this evening with the person at the window was extremely poor as they were too rude. We placed an online order and every time I went through the drive-thru I would pull to the window straight. Never had anyone tell me that I needed to stop at the “order here” speaker area. Note, there was no line and no one ahead or behind me. I get to the window and this guy in his thick accent without using any greetings says, “next time I want you to stop there”. He repeated this twice. I would not buy food from here again. I find the Chick-Fill-A and in & out staff so polite and it’s right around the corner. Taco Bell, train your staff and hire people who can speak proper English and know how customer service works. Never getting food from this location.
  • SM
    Sandhya Mohan
    Oct 5, 2025
    2.0
    I ordered the take out food and food had hair in it. I called the shop and the manger said I need to bring the food back to the shop to return. It is not worth for me to do. I paid for the food and trashed it.
  • LL
    L L
    Aug 19, 2025
    1.0
    Shingai provides terrible customer service. Would avoid eating at this location if she’s there. And check your order before they leave because the most of the time they make it in accurate and don’t like to accommodate you for them inconveniencing you I literally had to argue with her about getting my burrito replaced so I just got a refund for it

Frequently Asked Questions About Taco Bell

What are the regular drive-through hours at Taco Bell on Johnson Dr in Pleasanton?

The drive-through is open Monday through Thursday from 6:00 AM to 2:00 AM, Friday from 6:00 AM to 3:00 AM, Saturday from 7:00 AM to 3:00 AM, and Sunday from 7:00 AM to 2:00 AM.

Where is the Taco Bell located in Pleasanton?

It is located at 6030 Johnson Dr, Pleasanton, CA 94588.