Subway

2.2
144 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pleasanton Subway® Restaurant at 1016 Stoneridge Mall brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1016 Stoneridge Mall, Pleasanton, CA
94566, United States

Hours

Reviews

2.2
144 reviews
5 stars
23
4 stars
16
3 stars
14
2 stars
5
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional behavior from staff, with many customers feeling disrespected and dismissed.

Hygiene Issues

Multiple customers reported unsanitary conditions, including expired food, dirty counters, and even sightings of pests.

Food Quality

Customers frequently complained about poor food quality, including stale bread, insufficient toppings, and overall dissatisfaction with the taste.

Pricing Concerns

Many reviews noted that prices were excessively high for the quality and quantity of food received, leading to feelings of being overcharged.

Atmosphere

The store was described as unwelcoming and dingy, contributing to an overall negative dining experience.
  • MP
    Mannie Palberto
    6 days ago
    3.0
    I’m really hoping deep inside the employees are better than their customer service skills so that’s the only reason I didn’t review lower. $19 for a footlong with that meat quality is ridiculous too.
  • ZZ
    Zahnia
    Nov 14, 2025
    1.0
    Expired milk for the kids meal in the fridge. Ew.
  • R
    İsmail İri
    Sep 9, 2025
    1.0
    This was the worst Subway experience I’ve ever had. The sandwich meat smelled bad, the counter was filthy and clearly hadn’t been cleaned. The area around the drink machine was also very dirty, and there were flies everywhere. I had to throw away my sandwich because I didn’t want to risk food poisoning. Hygiene here is really bad—are there any inspections at all?
  • SK
    Siva kurapati
    Aug 10, 2025
    1.0
    Worst sandwich maker.. it's like roti roll.
  • SR
    Salvador Ramirez
    Aug 10, 2025
    1.0
    The drinks tastes like chlorine don't go here. Also the people are mean here and no refills.

Frequently Asked Questions About Subway

Where is the Subway restaurant in Pleasanton located?

The Subway restaurant is located at 1016 Stoneridge Mall, A110, inside the Stoneridge Shopping Center in Pleasanton, CA 94566.

What are the operating hours of the Subway at Stoneridge Shopping Center?

This Subway is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.