Mixed reviews on food quality; some dishes praised for flavor while others criticized for being bland or not fresh.
Service
Service quality varies; some customers report excellent and friendly service, while others mention slow service and inattentiveness.
Ambiance
Generally positive feedback on the ambiance, described as cozy and suitable for family outings.
Value for Money
Customers appreciate the reasonable pricing and portion sizes, especially for combo meals.
Authenticity
Many reviews highlight the authentic South Indian flavors, with specific dishes like dosas and biryanis receiving commendation.
MD
Maryam Daftarian
Nov 16, 2025
2.0
It was edible but it was the worst dosa I’ve ever had .
AS
Anil Sharma
Nov 1, 2025
5.0
Entrance is a bit hidden and u can miss it but inside is big. Speciality dosas are great but some are very spicy. Mini tiffin is best value with lots of food at a reasonable price. Highly recommended
SP
Sateesh Potturu
Oct 24, 2025
5.0
Smart packaging.
AA
abhinav adarsh
Oct 22, 2025
5.0
We had snacks (Samosa) which were pretty good. Tea was decent. Overall good place to have some evening snacks.
VF
v fleming
Oct 16, 2025
2.0
The reviews are over the top which makes me question their authenticity. The food was just ok. The soup that comes with the dosa meal was delicious. Let me clarify that -- the broth was tasty. The veggies in the soup were overcooked. The speciality Hyderabad Bandi dosa was blah. I didn't finish it. Most likely they use a restaurant supplier [i.e. Sysco], which means canned, packaged and less flavor quality in general]. The chai was good but came in a tiny paper cup for $4! What really bothered me was their logo claiming "fresh and healthy" but in reality everything came in plastic! And I mean everything from the tray the food was served on to the water cup and even the water pitcher! There's nothing healthy about plastic and it's been proven we're all ingesting a lot of micro plastics. On top of that, the service is slow. There was only one server, a very young guy on the floor doing everything. Even though I was one of the few customers in the cafe, things were still slow but he had time to watch cartoons while doing side work. But what did I expect from a mall restaurant?
ID Cafe is open Monday through Friday from 11:30 AM to 10:00 PM, and Saturday and Sunday from 11:00 AM to 10:00 PM.
Does ID Cafe offer delivery and pickup services?
Yes, ID Cafe provides both in-store pickup and delivery services.
Where is ID Cafe located?
ID Cafe is located at 1326 Stoneridge Mall Rd, Pleasanton, CA 94588, United States.
What is the main phone number for ID Cafe?
You can reach ID Cafe by phone at +1 925-400-9617.
Where can I view the menu and place an order for ID Cafe?
The menu and ordering options are available online at https://dosa.company/menu.
What type of cuisine does ID Cafe specialize in?
ID Cafe specializes in Indian cuisine with a focus on vegetarian and family-friendly options, offering Asian fusion dishes as well.
What is the price range at ID Cafe?
ID Cafe is considered moderately priced, with a price range indicated as 'Two'.
What nearby restaurants can I visit before or after dining at ID Cafe?
Nearby restaurants include The Counter burger restaurant, Sweet River Grill & Bar, and The Cheesecake Factory, offering a variety of dining options.
Are there any retail stores near ID Cafe where I can shop?
Yes, shopping options near ID Cafe include Foot Locker for shoes and sportswear, Lovesac for retail furniture, and Aerie for women's clothing and fashion accessories.
What nearby entertainment or specialty shops are close to ID Cafe?
Nearby you can find Mainland Skate & Surf for sporting goods, The LEGO Store Stoneridge for toys and hobbies, and Artly Coffee for a cafe and smoothie juice bar experience.