Chipotle Mexican Grill

3.5
174 reviews
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About

Mexican Restaurant
Chipotle Pleasanton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6654 Koll Center Pkwy, Pleasanton, CA
94566, United States

Hours

Reviews

3.5
174 reviews
5 stars
72
4 stars
34
3 stars
16
2 stars
15
1 star
37

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small portion sizes and inconsistent servings, often feeling they did not receive value for their money.

Service Quality

Feedback highlighted issues with staff attitude and customer service, with several reviews mentioning rudeness and lack of professionalism.

Food Quality

Numerous reviews pointed out problems with food quality, including cold, overcooked, or poorly prepared items.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to portion sizes and quality, feeling that the value did not meet expectations.
  • AZ
    Alan Zoller
    Dec 21, 2025
    5.0
    What a great Chipotle!
  • PC
    Patty C
    Dec 16, 2025
    5.0
    Always a pleasure to stop by here when driving from San Jose to Modesto ... cussing service is 5 🌟
  • PL
    Purple Leg3ndar1
    Dec 16, 2025
    2.0
    Ive been ordering here for the last three years, and I noticed that theyre being stingy for the toppings even though I ordered a double protein, which I paid for it. And today, I was very disappointed, I worked in a restaurant for 6 years before I joined the service,and I understand it sucks, hectic etc. but if you dont like your job then quit. Rather than making my burrito like a shit, its unacceptable behavior. Whoever you are, youll get your karma.
  • JN
    Justin Nghiem
    Oct 26, 2025
    5.0
    So good
  • SS
    Skyler
    Sep 29, 2025
    3.0
    Completely ignored my entire order and quantities. He did what he felt like.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Pleasanton offer?

Chipotle Mexican Grill in Pleasanton offers fast-casual Mexican cuisine, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Pleasanton?

Chipotle Mexican Grill in Pleasanton is open daily from 10:45 AM to 11:00 PM.