Chipotle Mexican Grill

3.5
168 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Pleasanton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6654 Koll Center Pkwy, Pleasanton, CA
94566, United States

Hours

Reviews

3.5
168 reviews
5 stars
68
4 stars
34
3 stars
16
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small portion sizes and inconsistent servings, often feeling they did not receive value for their money.

Service Quality

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, with several reports of poor customer service.

Food Quality

Customers reported issues with food quality, including overcooked or cold items, and concerns about freshness and preparation.

Cleanliness

Several reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that the cost did not match the quality or quantity of food received.
  • JN
    Justin Nghiem
    Oct 26, 2025
    5.0
    So good
  • SS
    Skyler
    Sep 29, 2025
    3.0
    Completely ignored my entire order and quantities. He did what he felt like.
  • AA
    April Ambard
    Sep 27, 2025
    3.0
    The carne asada was very dry and overcooked, not to mention overpriced at $18 for a bowl.
  • VA
    Vikas Annadata
    Jul 25, 2025
    1.0
    Got a quesadilla and chips. Asked for some sides of sour cream for the quesadilla and Chips but got so much attitude from one of the employees. She went on about how they should be charging me for the sour cream etc. Never experienced this at any other chipotle before. Super annoying.
  • TR
    Tanay Rai
    Jul 19, 2025
    1.0
    literally half bowls smh

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Pleasanton offer?

Chipotle Mexican Grill in Pleasanton offers fast-casual Mexican cuisine, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Pleasanton?

Chipotle Mexican Grill in Pleasanton is open daily from 10:45 AM to 11:00 PM.