Chipotle Pleasanton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers complained about small portion sizes and inconsistent servings, often feeling they did not receive value for their money.
Service Quality
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, with several reports of poor customer service.
Food Quality
Customers reported issues with food quality, including overcooked or cold items, and concerns about freshness and preparation.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the cost did not match the quality or quantity of food received.
JN
Justin Nghiem
Oct 26, 2025
5.0
So good
SS
Skyler
Sep 29, 2025
3.0
Completely ignored my entire order and quantities. He did what he felt like.
AA
April Ambard
Sep 27, 2025
3.0
The carne asada was very dry and overcooked, not to mention overpriced at $18 for a bowl.
VA
Vikas Annadata
Jul 25, 2025
1.0
Got a quesadilla and chips. Asked for some sides of sour cream for the quesadilla and Chips but got so much attitude from one of the employees. She went on about how they should be charging me for the sour cream etc. Never experienced this at any other chipotle before. Super annoying.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Pleasanton offer?
Chipotle Mexican Grill in Pleasanton offers fast-casual Mexican cuisine, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Pleasanton?
Chipotle Mexican Grill in Pleasanton is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Pleasanton provide delivery or in-store pickup services?
Yes, Chipotle Pleasanton offers both in-store pickup and delivery services for customer convenience.
How can I order food from Chipotle Mexican Grill in Pleasanton online?
You can order online through the Chipotle app or via their website at https://order.chipotle.com/.
Where is Chipotle Mexican Grill located in Pleasanton?
It is located at 6654 Koll Center Parkway, Pleasanton, CA 94566, USA, in the Alameda sublocality.
How does Chipotle Mexican Grill in Pleasanton promote sustainability and food quality?
Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Can I contact Chipotle Mexican Grill Pleasanton via email?
Yes, you can reach them at ca.3338.Pleasanton@chipotle.com for inquiries.
What nearby dining options are available around Chipotle Pleasanton?
Nearby dining options include Korean cuisine at Ttobongee, seafood at Cook's Seafood Restaurant-Mkt, and barbecue at Dickey's Barbecue Pit, providing a variety of choices before or after your visit to Chipotle.
Are there fitness or wellness centers near Chipotle Mexican Grill in Pleasanton?
Yes, nearby fitness and wellness centers include SuperSlow Zone, Guerrilla Jiu-Jitsu martial arts club, Omni Fight Club, and Club Pilates, ideal for health-conscious customers visiting the area.
What nearby services can customers find near Chipotle Pleasanton?
Customers can find services such as Verizon mobile phone store, Farmers Insurance - Glenn Hazen, Turning Point Chiropractic, and Bloomies Studio for flowers and gifts near Chipotle Pleasanton.