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Wingstop

3.1
(345 reviews)

Business Details

(925) 674-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Pleasant Hill. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
2380 Monument Blvd Suite C-1, Pleasant Hill, CA
94523, United States

Hours

Reviews

3.1
345 reviews
5 stars
117
4 stars
52
3 stars
47
2 stars
17
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding the estimated times.

Food Quality

While some customers enjoyed the wings, many complained about cold food, incorrect orders, and poor quality.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of responsiveness.

Cleanliness

Several customers noted that the restaurant was not clean, with issues like dirty bathrooms and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
  • DN
    David Naemi
    Feb 17, 2026
    1.0
    Went to order , guy behind counter needed some to translate to me that cashier was on break and I had to wait 10-15 minutes to order, she finally came back and placed order and she tells me can’t take cash.
  • CJ
    Cristine Jones
    Jan 18, 2026
    1.0
    ended up canceling my order. after an hour placing my order food is still not ready.
  • ZP
    Zach Pavia
    Jan 16, 2026
    1.0
    Horrible service, food was cold. Placed an order for carry out to have it done for when we sat down to dine in, came in after 7:29 when the estimate time was. Staff told me it would be a few more minutes, waited 15 minutes, got up to get in line to ask about my order and a girl was huddled up between the freezer on her phone while another staff was hovered around her while they both laughed and watched videos. I stood there for a few minutes while 2 other staff members didn’t acknowledge me and let these kids continue to sit on their phone and laugh. A 5th staff member came from the back and helped me get my order and we sat down to eat and all our food was cold. No one told us our meal was done even after confirming we were there for the order. We couldn’t eat the cold food so we decided to take it home and warm it up, as we walked out the girl was still huddled in that area surrounded by 2 other staff members giggling and joking while 2 other staff members just sat by and let this happen in a work environment on the clock. Couldn’t be more disappointed in this place.
  • SS
    Sue Scott
    Nov 25, 2025
    4.0
    Services quick. Wings were good sized. Lemon pepper was the flavor I chose and it was extremely good
  • MM
    Musa Munif
    Nov 7, 2025
    1.0
    Horrible service horrible workers bad food don’t go here

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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