When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Pleasant Hill. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers frequently reported long wait times for their orders, often exceeding the estimated times.
Food Quality
While some customers enjoyed the wings, many complained about cold food, incorrect orders, and poor quality.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of responsiveness.
Cleanliness
Several customers noted that the restaurant was not clean, with issues like dirty bathrooms and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
DN
David Naemi
Feb 17, 2026
1.0
Went to order , guy behind counter needed some to translate to me that cashier was on break and I had to wait 10-15 minutes to order, she finally came back and placed order and she tells me can’t take cash.
CJ
Cristine Jones
Jan 18, 2026
1.0
ended up canceling my order. after an hour placing my order food is still not ready.
ZP
Zach Pavia
Jan 16, 2026
1.0
Horrible service, food was cold. Placed an order for carry out to have it done for when we sat down to dine in, came in after 7:29 when the estimate time was. Staff told me it would be a few more minutes, waited 15 minutes, got up to get in line to ask about my order and a girl was huddled up between the freezer on her phone while another staff was hovered around her while they both laughed and watched videos. I stood there for a few minutes while 2 other staff members didn’t acknowledge me and let these kids continue to sit on their phone and laugh. A 5th staff member came from the back and helped me get my order and we sat down to eat and all our food was cold. No one told us our meal was done even after confirming we were there for the order. We couldn’t eat the cold food so we decided to take it home and warm it up, as we walked out the girl was still huddled in that area surrounded by 2 other staff members giggling and joking while 2 other staff members just sat by and let this happen in a work environment on the clock. Couldn’t be more disappointed in this place.
SS
Sue Scott
Nov 25, 2025
4.0
Services quick. Wings were good sized. Lemon pepper was the flavor I chose and it was extremely good
MM
Musa Munif
Nov 7, 2025
1.0
Horrible service horrible workers bad food don’t go here
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Pleasant Hill?
Wingstop Pleasant Hill is open daily from 9:45 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does Wingstop Pleasant Hill offer delivery and takeout services?
Yes, Wingstop Pleasant Hill offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from Wingstop Pleasant Hill online?
You can order online for carryout or delivery through their website or mobile apps available on iOS and Android.
What payment options are accepted at Wingstop Pleasant Hill?
They accept American Express, Discover, Mastercard, and Visa credit cards for payments.
What type of food does Wingstop Pleasant Hill specialize in?
Wingstop Pleasant Hill specializes in cooked-to-order classic and boneless chicken wings with over 11 iconic flavors, along with tenders and signature sides like seasoned fries.
Does Wingstop Pleasant Hill have a drive-through service?
No, Wingstop Pleasant Hill does not have a drive-through service; the drive-through is closed every day.
Where is Wingstop Pleasant Hill located?
Wingstop Pleasant Hill is located at 2380 Monument Blvd Suite C-1, Pleasant Hill, CA 94523, USA.
What nearby restaurants can I visit around Wingstop Pleasant Hill?
Nearby restaurants include The Cheese Steak Shop, Mr Fish Sushi, Panda Express, Pieology Pizzeria, Yokoso Sushi, and Dave's Hot Chicken, offering a variety of cuisines to explore before or after your Wingstop visit.
Are there any convenient services near Wingstop Pleasant Hill for additional needs?
Yes, nearby services include AAA Insurance, FedEx Office Print & Ship Center, USPS, and Safe America Credit Union for your insurance, shipping, mailing, and banking needs.
What nearby spots are available for shopping and entertainment near Wingstop Pleasant Hill?
For shopping and entertainment near Wingstop Pleasant Hill, you can visit Game Stop for video games, Sephora for beauty supplies, and see See's Candies for sweets and chocolates.
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