Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Pleasant Hill on the SE corner of Cactus Road and Tatum Blvd in the Paradise Valley Mall.
Service experiences varied widely; some customers praised attentive staff while others reported rude or inattentive service.
Food Quality
Food quality was inconsistent, with several customers noting issues with steak preparation and temperature, while others enjoyed their meals.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the ambiance while others found it too dark or unpleasant.
Pricing Concerns
Customers expressed concerns about pricing, particularly regarding hidden charges and perceived value for money.
Customer Experience
Overall customer experiences were mixed, with some expressing satisfaction and others reporting significant issues leading to dissatisfaction.
VT
Virgil Threkeld
Nov 12, 2025
2.0
One of my go to places because it’s very good food with great service for years , it’s in my neighborhood .Last night was Veterans Day free dinner that I love to attend .My steak was very tuff so I took it home and now I’m making beef stew . Thank you 🙏
HS
Huanjie Sheng
Nov 8, 2025
4.0
Food was ok. A bit salty but in general the meat was good.
Service was pretty good. I registered for new dine reward account and they managed to get me a free blooming onion.
AR
Alexander R.
Oct 26, 2025
4.0
The smell when you walk in is pretty bad. It smells like dirty rags. Service is a bit slow. Food is ok, but chef can be better on steak temp.
CM
Carolina Monteagudo
Oct 9, 2025
1.0
Our server Sierra ( black hair n glasses ) was very rude I’m surprised she’s a waiter at outback when she lacks of people skills . Ask her for water also and brought warm tap water no ice ? 🙄 wouldn’t sing happy birthday to us when we heard other table doing it brought cold food to the table list goes on and on awee also never showed up in the middle of service to provide nappings refills etc what a bummer
SP
S J Pleasants
Oct 7, 2025
2.0
**Subject:** Concern Regarding Improper Gratuity Calculation and Dining Experience – 9/9/25
Dear Outback Steakhouse Management,
I am writing to bring to your attention a concern from our recent visit to your restaurant on **September 9, 2025**, where our party of four dined and received a bill totaling **$191.99 before tax**. The sales tax was **$17.76**, bringing the total to **$209.75** before gratuity.
However, I noticed that the **suggested gratuity amounts (18%, 20%, and 22%) were calculated including the tax**, rather than being based on the pre-tax subtotal. This practice is **not legal in California** and takes advantage of customers who may not realize they are tipping on the tax as well.
To illustrate, the suggested gratuities were listed as follows:
* 18% – $37.76
* 20% – $41.56
* 22% – $46.15
These figures clearly include the tax in the calculation. While I did speak with the on-duty manager, **Claudia**, she indicated that she had no control over how gratuities are printed on receipts.
In the end, we paid **$250 in total**, which included a **$40 tip**, even though the **food quality was mediocre** and the service did not justify an inflated gratuity.
I wanted to make you aware of this issue so it can be corrected at the corporate level. Including sales tax in suggested gratuity calculations is misleading and unfair to customers. I would appreciate a response confirming that this concern will be reviewed and addressed appropriately.
Thank you for your time and attention.
Sincerely,
Sunny
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Pleasant Hill?
Outback Steakhouse in Pleasant Hill is open from 4:00 PM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday. On weekends, it opens earlier at 12:00 PM.
Does Outback Steakhouse in Pleasant Hill offer happy hour specials?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM at Outback Steakhouse in Pleasant Hill.
What payment methods are accepted at Outback Steakhouse in Pleasant Hill?
Outback Steakhouse accepts American Express, Cash, Mastercard, and Visa as payment methods.
Can I order takeout or delivery from Outback Steakhouse?
Where is Outback Steakhouse located in Pleasant Hill?
Outback Steakhouse is located at 150A Longbrook Way, Pleasant Hill, CA 94523, on the southeast corner of Cactus Road and Tatum Blvd in the Paradise Valley Mall.
Does Outback Steakhouse have a gluten-free menu?
Yes, Outback Steakhouse offers a gluten-free menu. You can view it online to find suitable options for gluten intolerance.
Are there rewards programs available at Outback Steakhouse?
You can earn dine rewards at participating locations including Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill, and Fleming's Prime Steakhouse & Wine Bar.
What nearby attractions can I visit around Outback Steakhouse in Pleasant Hill?
Nearby attractions include Jo's Honda Sushi for Japanese cuisine and Tugboat Fish and Chips for seafood. After dining, you might visit local spas such as Ling's Foot Spa or Hollywood Nails for relaxation.
Where can I get fitness and martial arts training near Outback Steakhouse?
Nearby you can find fitness and martial arts options such as Fightletics, Gracie Fighter, and Boxstarz Academy for training and classes.
Are there convenient services near Outback Steakhouse for daily needs?
Yes, nearby you can find laundromats like Blossom Laundromat and Advantage Laundry, as well as beauty and spa services like LuxeCherie Lashes and Flamingo Day & Spa to enhance your visit experience.