Outback Steakhouse

4.1
1196 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Pleasant Hill on the SE corner of Cactus Road and Tatum Blvd in the Paradise Valley Mall.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Outback Steakhouse
150A Longbrook Way, Pleasant Hill, CA
94523, United States

Hours

Reviews

4.1
1,196 reviews
5 stars
581
4 stars
352
3 stars
152
2 stars
58
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service experiences varied widely; some customers praised attentive staff while others reported rude or inattentive service.

Food Quality

Food quality was inconsistent, with several customers noting issues with steak preparation and temperature, while others enjoyed their meals.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some enjoying the ambiance while others found it too dark or unpleasant.

Pricing Concerns

Customers expressed concerns about pricing, particularly regarding hidden charges and perceived value for money.

Customer Experience

Overall customer experiences were mixed, with some expressing satisfaction and others reporting significant issues leading to dissatisfaction.
  • VT
    Virgil Threkeld
    Nov 12, 2025
    2.0
    One of my go to places because it’s very good food with great service for years , it’s in my neighborhood .Last night was Veterans Day free dinner that I love to attend .My steak was very tuff so I took it home and now I’m making beef stew . Thank you 🙏
  • HS
    Huanjie Sheng
    Nov 8, 2025
    4.0
    Food was ok. A bit salty but in general the meat was good. Service was pretty good. I registered for new dine reward account and they managed to get me a free blooming onion.
  • AR
    Alexander R.
    Oct 26, 2025
    4.0
    The smell when you walk in is pretty bad. It smells like dirty rags. Service is a bit slow. Food is ok, but chef can be better on steak temp.
  • CM
    Carolina Monteagudo
    Oct 9, 2025
    1.0
    Our server Sierra ( black hair n glasses ) was very rude I’m surprised she’s a waiter at outback when she lacks of people skills . Ask her for water also and brought warm tap water no ice ? 🙄 wouldn’t sing happy birthday to us when we heard other table doing it brought cold food to the table list goes on and on awee also never showed up in the middle of service to provide nappings refills etc what a bummer
  • SP
    S J Pleasants
    Oct 7, 2025
    2.0
    **Subject:** Concern Regarding Improper Gratuity Calculation and Dining Experience – 9/9/25 Dear Outback Steakhouse Management, I am writing to bring to your attention a concern from our recent visit to your restaurant on **September 9, 2025**, where our party of four dined and received a bill totaling **$191.99 before tax**. The sales tax was **$17.76**, bringing the total to **$209.75** before gratuity. However, I noticed that the **suggested gratuity amounts (18%, 20%, and 22%) were calculated including the tax**, rather than being based on the pre-tax subtotal. This practice is **not legal in California** and takes advantage of customers who may not realize they are tipping on the tax as well. To illustrate, the suggested gratuities were listed as follows: * 18% – $37.76 * 20% – $41.56 * 22% – $46.15 These figures clearly include the tax in the calculation. While I did speak with the on-duty manager, **Claudia**, she indicated that she had no control over how gratuities are printed on receipts. In the end, we paid **$250 in total**, which included a **$40 tip**, even though the **food quality was mediocre** and the service did not justify an inflated gratuity. I wanted to make you aware of this issue so it can be corrected at the corporate level. Including sales tax in suggested gratuity calculations is misleading and unfair to customers. I would appreciate a response confirming that this concern will be reviewed and addressed appropriately. Thank you for your time and attention. Sincerely, Sunny

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.