Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
618 reviews
5 stars
252
4 stars
135
3 stars
107
2 stars
31
1 star
93
What are people saying?
AI-generated from recent customer reviews
Food Quality
Multiple customers reported issues with food quality, including cold, burnt, or improperly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Mobile Ordering
Customers experienced problems with mobile orders not being recognized or fulfilled correctly.
Pricing Concerns
Several reviews mentioned dissatisfaction with rising prices and perceived value for money.
- GSGisselle Saucedo4 days ago2.0After being parked for a comically long time for a medium coffee and having someone run in to remind the staff that we’re still waiting for something, Jesus (who was already busy running out curbside orders) was the only one who actually talked to us after a nearly 15min wait. This long wait was all for a medium iced caramel macchiato! Just to be told that the machine for it wasn’t working, and I was offered another drink. Overall, just a needlessly long affair that probably could’ve been avoided with communication and consideration of customers. It’s not realistic to expect comprehensively excellent customer service from McDonald’s, but at the very least don’t ignore my presence! Thank you Jesus for noticing us waiting and actually doing something about it!
- LRLeidy Rodriguez6 days ago5.0I really love McDonald's I'm pregnant and I always get out of my work late and very hungry they have always my favorite mill 🥳
- HAhils A.Nov 1, 20253.0It's McDonald's but a smaller store. Simple seating, not very big. Better for pick up or drive thru than dine in..
- TTTrashPandaOct 28, 20252.0What began as a perfect day—nice weather, quick service, & splendid employees—took a catastrophic turn after consuming a scrumptious meal at this location. The food was, unbeknownst to me, a ticking digestive time bomb. Roughly 15 minutes after leaving & beginning to window shop at the Sun Valley Mall, my stomach began to cramp, rumble, & grumble harder than the '89 earthquake. I knew instantly that I needed a porcelain bowl or I would soil my pantaloons. I dashed to the nearest loo, tears rolling down my face, clenching my cheeks & praying to any god who would listen. I made it!! but barely. What followed in that poor, poor porcelain bowl can only be described as a war crime. I genuinely feel remorse for the little lad who wandered in, took one whiff & ran away crying I will never forgive this specific Golden Arches location for the disaster the food unleashed on my stomach.
- EMEva MartinezOct 23, 20251.0Placed an order through their mobile app in less than 5 mins, only for their staff to state it's not "appearing in their system". You're better off placing your mobile order at the Mcdonalds off at Bay Point. Do not place your mobile order at this location, you will be ripped off.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Pleasant Hill, CA?
McDonald's is open daily from 6:00 AM to 10:00 PM.
What are the drive-thru hours at McDonald's Pleasant Hill?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order delivery from McDonald's Pleasant Hill, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:30 PM, and until 12:30 AM on Fridays and Saturdays.
What types of pickup and delivery services does McDonald's Pleasant Hill offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's using my smartphone?
You can order via the McDonald's App available on iOS and Android, or use the quick online ordering link.
What payment methods are accepted at McDonald's Pleasant Hill?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does the McDonald's in Pleasant Hill have a drive-thru?
Yes, this location has a drive-thru service.
What other dining options are near McDonald's Pleasant Hill?
Nearby dining options include Carrows, Burger King, KFC, and A&W Restaurants, offering a variety of American and fast-food choices.
Are there any retail stores close to McDonald's Pleasant Hill?
Yes, nearby retail stores include Victra — Verizon Authorized Retailer, Verizon, ClickAway Verizon Authorized Retailer, Mattress Discounters, La-Z-Boy Furniture Galleries, and DXL Big and Tall.
What health and medical facilities are near McDonald's Pleasant Hill for convenience?
Nearby health facilities include Veterinary Emergency Group, Covid Clinic, Surfside Kids Dental, Contra Costa Chiropractic, Denise M. Britt, Dr. Zachary Stockton, Compassionate Health Options, Casey Lee Strand, and Premier Healthcare Services.