Business Details
About
Mexican Restaurant
Chipotle Pleasant Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
361 reviews
5 stars
157
4 stars
84
3 stars
35
2 stars
23
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing rude staff and slow service, particularly with online orders.
Food Quality
While some customers praised the food, others noted issues with portion sizes, undercooked ingredients, and overall food quality.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Order Accuracy
There were frequent complaints about incorrect orders, especially with online and to-go orders, leading to customer frustration.
Customer Experience
Overall customer experiences varied widely, with some praising the staff and service while others expressed disappointment and frustration.
- HRHeath RuckerNov 17, 20251.0Waited 5 minutes with no one in the place to get help then my order got messed up and fixed but drove back because they messed it up again then the manager charged me for guacamole after I came back and no napkins when I asked the female cashier gave me attitude as she filled them up and attitude as a went over to get them worst service I think I ever had won't ever return gl
- VVvpxulineeNov 13, 20253.0Kinda upset. I’ve dined in here a couple of months ago and really enjoyed the burrito. Today was my first time ordering through DoorDash from this location, and I received a disappointing burrito that was mostly rice and guacamole. I ordered the white rice, steak, cheese, guacamole, tomatoes. After just two bites, the meat was completely gone. If there wasn’t enough steak available, I would’ve preferred to wait for more to be cooked rather than get such a small amount. Also one more thing to mentioned, I was annoyed that there wasn’t an option to ask for red and green salsa on the side through the app so I called, however nobody answer the phone.
- MMMichelle MartinNov 4, 20255.0The employees at the store are absolutely wonderful. A breath of fresh air after dealing with absolutely appalling service at the concord location. I will always come here over the other stores. The gentlemen working last night ruled. I wish I got his name but im thankful for his ability to be thorough, accommodating and professional.
- EKEli KirkSep 2, 20255.0Without a doubt the best Chipotle in the area. After my last experience at the one in the corner of Treat & Oak, I almost throw the towel on Chipotle as a whole. You can see my review of them to understand how horrible that experience was. But going here last night made me a believer again. Great service, clean counters, clean store in general, generous portions & quick service. I’ll make sure to not go to any other franchise in the area because I’ve been here over 10 times and have never been disappointed. Keep up the great work.
- MGMatin GhorbaniAug 20, 20253.0Food was great as any other chipotle but next time im taking my order to go
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Pleasant Hill?
Chipotle Mexican Grill in Pleasant Hill is open every day from 10:45 AM to 11:00 PM.
Does the Pleasant Hill Chipotle offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services for your convenience.
What type of food can I expect at Chipotle Mexican Grill in Pleasant Hill?
You can enjoy customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors or preservatives.
How can I order food from Chipotle Mexican Grill in Pleasant Hill online?
You can order online through their official website or mobile app available on the Apple App Store.
Are there any catering options available at the Pleasant Hill Chipotle?
Yes, Chipotle Mexican Grill provides catering services for events and gatherings.
Is Chipotle in Pleasant Hill LGBTQ friendly?
Yes, this Chipotle location welcomes LGBTQ customers and strives to create an inclusive environment.
What nearby places can I visit after dining at Chipotle Pleasant Hill?
After your meal, you might enjoy visiting nearby places like Peet's Coffee for a coffee, Cold Stone Creamery for dessert, or Downtown Pleasant Hill for shopping.
Are there other dining options near Chipotle Mexican Grill in Pleasant Hill?
Yes, nearby dining options include Yalla Mediterranean, L&L Hawaiian Barbecue, and Jack's Restaurant and Bar, offering a variety of cuisines to explore.
How can I use nearby transit or local spots to find Chipotle Mexican Grill in Pleasant Hill?
You can use nearby well-known locations like European Wax Center or America's Best Contacts & Eyeglasses as landmarks to help find Chipotle at 60 Crescent Dr, Pleasant Hill.
Where can I find social media or online resources for Chipotle Mexican Grill in Pleasant Hill?
You can follow Chipotle on social media platforms like Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, and YouTube for updates and offers.