Chipotle Mexican Grill

4.0
482 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Pleasant Hill Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
552 Contra Costa Blvd, Pleasant Hill, CA
94523, United States

Hours

Reviews

4.0
482 reviews
5 stars
243
4 stars
107
3 stars
64
2 stars
26
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and a foul smell in the restaurant.

Customer Service

Several customers reported rude and unhelpful staff, with some noting positive experiences with specific employees.

Portion Sizes

Many customers complained about small portion sizes and stingy servings of ingredients.

Food Quality

While some reviews praised the food as fresh and flavorful, others reported issues with food quality, including undercooked or poorly prepared items.

Order Accuracy

Numerous customers experienced issues with incorrect orders and long wait times for online pickups.
  • MM
    mohand moualdi
    6 days ago
    1.0
    The staff at this location were surprisingly rude, and the service felt very dismissive almost as if they were doing us a favor by serving us. I usually enjoy Chipotle, but this has been the worst experience I’ve had at any location. Definitely disappointed.
  • VC
    Victor C
    Nov 12, 2025
    1.0
    Portions are a joke. I will never come back to this location and I recomend you guys doing the same.
  • EE
    Erlynn Edwards
    Nov 12, 2025
    1.0
    A girl who claims to be manager sucks at her job which probably is not the manager because she should have better customer service skills. They messed up on my food and did not care to help me out.
  • MG
    Mark G
    Oct 23, 2025
    1.0
    10.23.2025 early afternoon the line is not clean. It’s clear the items are not placed in a clean dish when added to the line.
  • JB
    JD Brinton
    Sep 21, 2025
    1.0
    Got horribly sick eating here Friday evening. Restaurant was filthy. Service was antagonistic. And, to top it all off, I've spent the weekend in the bathroom.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Pleasant Hill Center?

The Chipotle Mexican Grill at Pleasant Hill Center is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Pleasant Hill?

It is located at 552 Contra Costa Blvd, Pleasant Hill, CA 94523.