Chipotle Pleasant Hill Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables and a foul smell in the restaurant.
Customer Service
Several customers reported rude and unhelpful staff, with some noting positive experiences with specific employees.
Portion Sizes
Many customers complained about small portion sizes and stingy servings of ingredients.
Food Quality
While some reviews praised the food as fresh and flavorful, others reported issues with food quality, including undercooked or poorly prepared items.
Order Accuracy
Numerous customers experienced issues with incorrect orders and long wait times for online pickups.
MM
mohand moualdi
6 days ago
1.0
The staff at this location were surprisingly rude, and the service felt very dismissive almost as if they were doing us a favor by serving us. I usually enjoy Chipotle, but this has been the worst experience I’ve had at any location. Definitely disappointed.
VC
Victor C
Nov 12, 2025
1.0
Portions are a joke. I will never come back to this location and I recomend you guys doing the same.
EE
Erlynn Edwards
Nov 12, 2025
1.0
A girl who claims to be manager sucks at her job which probably is not the manager because she should have better customer service skills. They messed up on my food and did not care to help me out.
MG
Mark G
Oct 23, 2025
1.0
10.23.2025 early afternoon the line is not clean. It’s clear the items are not placed in a clean dish when added to the line.
JB
JD Brinton
Sep 21, 2025
1.0
Got horribly sick eating here Friday evening. Restaurant was filthy. Service was antagonistic. And, to top it all off, I've spent the weekend in the bathroom.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Pleasant Hill Center?
The Chipotle Mexican Grill at Pleasant Hill Center is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Pleasant Hill?
It is located at 552 Contra Costa Blvd, Pleasant Hill, CA 94523.
Does Chipotle Mexican Grill offer pickup and delivery services at this location?
Yes, the Pleasant Hill location offers both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill at Pleasant Hill online?
You can order online through their official order website at https://order.chipotle.com/ or via their Chipotle app available on the Apple App Store.
What types of food does Chipotle Mexican Grill at Pleasant Hill serve?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
Is Chipotle Mexican Grill at Pleasant Hill Center LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill Pleasant Hill?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What nearby stores can I visit when I come to Chipotle Mexican Grill at Pleasant Hill Center?
Nearby stores include Metro by T-Mobile for mobile needs, Torrid for women's clothing, and HomeGoods for home furnishings, making it easy to combine a meal at Chipotle with shopping.
Are there nearby coffee shops close to Chipotle at Pleasant Hill Center?
Yes, Starbucks is nearby, so you can enjoy a coffee before or after your meal at Chipotle.
What entertainment or leisure options are available near Chipotle Mexican Grill at Pleasant Hill?
Nearby options include GameStop for gaming needs, Painting with a Twist art classes, and CJ's Saloon for a casual bar experience, perfect for before or after dining at Chipotle.