Chipotle Placentia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues like spoiled guacamole, undercooked rice, and poor portion sizes.
Customer Service
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness from management.
Cleanliness
The restaurant was frequently described as messy, with dirty tables and overflowing trash, impacting the dining experience.
Operational Speed
Some customers noted that the service was quick, with efficient order processing during busy times.
SL
Scott Leider
Dec 17, 2025
5.0
Great tasting bowls and The protein is well cooked and well seasoned.
BH
Ben Harvey
Nov 28, 2025
1.0
Went in for my mobile order at 1:10 on November 28th. I picked up my order and drove back to work to open it to this baby diarrhea colored guacamole that someone so confidently slapped onto this bowl and thought “yup looks good to me”! It’s like they took the 4 day old guacamole containers and just mixed it with all the other buns of 4 day old guacamole and thought “this’ll be good for the mobile orders”. When I drove all the way back at around 1:40 I was told there was nothing they could do about it because it all came from the same batch! The guy at the mobile order station didn’t bother to look at my bowl, just excuses and offered me a bag of chips if I wanted! No sir I’d like to be able to eat my $18 bowl without it smelling and tasting like the compost pile in the back of a Ralph’s. I was told to go through the app and do the process for a refund that way. Absolutely mind blowing to me that someone so confidently put that guacamole on and thought it was good. And then when I come back they claim that they’re all the same. That guacamole was not made fresh that day, and if it was the avocados must have all been bad considering it was brown all the way through. What a joke. And no I didn’t get the chips either.
DG
Douglas Ginoza
Nov 25, 2025
5.0
Actually I don't like places where you choose every item for your food the food is good but I like a sit down place where you just order something because it's made the way you like it instead of choose what you want on your food.
MJ
Mimi Jung
Nov 8, 2025
5.0
This is our local Chipotle we go to.
Visited for Dodgers Day that Chipotle was hosting. Wear a DODGER GEAR get BOGO entree from 4-8 pm, we got there @ 4:07 pm. 11.06.25
Lines were moving in a good rate, not too long of a wait at all. Associates were on top of it and always so nice, friendly.
Food is decent for an Americanized Mexican restaurant. The food chain is known for making your own bowls, burritos & salads.
Veggies, salsas, and everything has been fresh and never a disappointment here.
My teen son loves it here. Just i feel a bit pricey but the burritos are huge!
It’s a simple Americanized restaurant. Spacious seatings and fountain drink station. Clean and inviting.
Located in Placentia Village Plaza next to Spitz. & Starbucks
Lots of parking available.
TIP~ they have their own ap. Earn points and offers for Ap members.
AK
amy kang
Oct 22, 2025
5.0
I’ve ordered from this place twice and I think it’s the best location I’ve been to. Food is always super fresh and they pack it to the brim!!! For some reason everything tastes better here- guac, the ingredients, etc. Our new fav location!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Placentia?
Chipotle Mexican Grill in Placentia is open daily from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Placentia?
It is located at 1474 N Kraemer Blvd, Placentia, CA 92870, USA.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.
Does Chipotle Mexican Grill in Placentia provide takeout and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an order online for Chipotle in Placentia?
You can order online via the Chipotle app or the website at https://order.chipotle.com/.
Is Chipotle Mexican Grill in Placentia welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers.
What social media platforms is Chipotle Mexican Grill active on?
They have presence on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter.
What nearby restaurants can I visit after dining at Chipotle Mexican Grill?
Nearby restaurants include Spitz - Placentia (Mediterranean and bar), Original Pancake House (breakfast and brunch), El Torito (Mexican), Sengoku Japanese Restaurant, and Shanghai Garden (Chinese).
Are there any nearby coffee shops or places to relax close to Chipotle Mexican Grill?
Yes, Starbucks is nearby, perfect for coffee or smoothies after your meal.
What nearby facilities or places can I visit in Placentia while at Chipotle Mexican Grill?
You can visit Placentia Village Plaza for shopping, Angel Nails & Spa or Just Breathe Salon for beauty services, and Placentia Fit Body Boot Camp for fitness activities nearby.