Chipotle Placentia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including stale ingredients, undercooked rice, and inedible portions.
Customer Service
Customer service experiences varied widely, with some praising individual staff members while others reported rudeness and incompetence.
Portion Sizes
Numerous reviews highlighted consistently small portion sizes compared to other locations, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as messy, with dirty tables and trash issues affecting the dining experience.
Operational Efficiency
While some customers noted quick service, others experienced long waits and incorrect orders, indicating inconsistency in operational efficiency.
MJ
Mimi Jung
Nov 8, 2025
5.0
This is our local Chipotle we go to.
Visited for Dodgers Day that Chipotle was hosting. Wear a DODGER GEAR get BOGO entree from 4-8 pm, we got there @ 4:07 pm. 11.06.25
Lines were moving in a good rate, not too long of a wait at all. Associates were on top of it and always so nice, friendly.
Food is decent for an Americanized Mexican restaurant. The food chain is known for making your own bowls, burritos & salads.
Veggies, salsas, and everything has been fresh and never a disappointment here.
My teen son loves it here. Just i feel a bit pricey but the burritos are huge!
It’s a simple Americanized restaurant. Spacious seatings and fountain drink station. Clean and inviting.
Located in Placentia Village Plaza next to Spitz. & Starbucks
Lots of parking available.
TIP~ they have their own ap. Earn points and offers for Ap members.
AK
amy kang
Oct 22, 2025
5.0
I’ve ordered from this place twice and I think it’s the best location I’ve been to. Food is always super fresh and they pack it to the brim!!! For some reason everything tastes better here- guac, the ingredients, etc. Our new fav location!!
55
52walrus52
Sep 13, 2025
1.0
Horrible customer service. They blame the customers for their own incompetence
MW
Matt W
Sep 8, 2025
1.0
Been a while since I got sick here but that was reset the other night. Thanks
DD
David
Aug 14, 2025
1.0
The quality and consistency of flavor is well below average compared to other Chipotle locations.
Example: I had a big chunk of lettuce stem in my guacamole side.
Another time I had burrito where the white rice was so dried out it was like eating pebbles of rocks. Literally had to be spitting out the little rocks cuz they were completely hard.
On the positive side, the operational speed of the store is quick. They prepare food quickly.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Placentia?
Chipotle Mexican Grill in Placentia is open daily from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Placentia?
It is located at 1474 N Kraemer Blvd, Placentia, CA 92870, USA.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.
Does Chipotle Mexican Grill in Placentia provide takeout and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an order online for Chipotle in Placentia?
You can order online via the Chipotle app or the website at https://order.chipotle.com/.
Is Chipotle Mexican Grill in Placentia welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers.
What social media platforms is Chipotle Mexican Grill active on?
They have presence on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter.
What nearby restaurants can I visit after dining at Chipotle Mexican Grill?
Nearby restaurants include Spitz - Placentia (Mediterranean and bar), Original Pancake House (breakfast and brunch), El Torito (Mexican), Sengoku Japanese Restaurant, and Shanghai Garden (Chinese).
Are there any nearby coffee shops or places to relax close to Chipotle Mexican Grill?
Yes, Starbucks is nearby, perfect for coffee or smoothies after your meal.
What nearby facilities or places can I visit in Placentia while at Chipotle Mexican Grill?
You can visit Placentia Village Plaza for shopping, Angel Nails & Spa or Just Breathe Salon for beauty services, and Placentia Fit Body Boot Camp for fitness activities nearby.