Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pittsburg,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.1
1,494 reviews
5 stars
759
4 stars
378
3 stars
191
2 stars
61
1 star
105
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was flavorful and fresh, though some experienced inconsistency in portion sizes and cooking.
Service Issues
Many reviews highlighted slow service, unhelpful staff, and order inaccuracies, leading to a frustrating experience for some customers.
Cleanliness
Several customers reported dirty tables and floors, indicating a need for improved cleanliness in the dining area.
Positive Experiences
Despite some negative feedback, many customers praised the friendly staff and overall enjoyable dining experience.
- RRReedy ReedDec 30, 20254.0Good food, nice service. Floors are dirty when we went and nobody went to sweep while we sat and ate.
- MBMia BrownDec 11, 20255.0Love them.
- HBHaveena BangarNov 30, 20255.0Best one and manager Ruth way of service and communication is really cool and i have no words for her to say..she is just awsome
- LGluis GomezNov 22, 20254.0Elvpollo loco is getting to expensive the food still good those chicen guacamole tacos barely have any chicken
- MLMaria LopezOct 24, 20251.0Acabo de ir a comprar pollo y pésima me dieron la orden las tortillas frias no me dieron la salsa que pedí por qué supuestamente no tenían entonces qué clase de servicio dan y te cobran como tal orden y mal .
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Pittsburg, CA?
El Pollo Loco is open daily from 9:30 AM to 11:00 PM.
Can I order delivery from El Pollo Loco, and what are the delivery hours?
Yes, delivery is available daily from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer dine-in options, and what are the dine-in hours?
Yes, dine-in is available every day from 9:30 AM to 10:00 PM.
Are there any changes to the regular hours during holidays?
Yes, on December 24th, El Pollo Loco is open from 9:30 AM to 7:00 PM; it is closed on December 25th; open until 8:00 PM on December 31st; and on January 1st, open from 10:00 AM to 10:00 PM.
What type of cuisine does El Pollo Loco in Pittsburg specialize in?
El Pollo Loco specializes in fresh, authentic Mexican food, focusing on fire-grilled marinated chicken and handmade salsas, guacamole, and dressings.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco provide catering and drive-through services?
Yes, El Pollo Loco offers catering services and has a drive-through for convenient pickup.
Are there other Mexican fast food options near El Pollo Loco in Pittsburg?
Yes, nearby Mexican fast food restaurants include Taco Bell, Del Taco, Chipotle Mexican Grill, and another El Pollo Loco location.
What other fast food restaurants are near El Pollo Loco?
Customers can also find Wingstop, In-N-Out Burger, Carl's Jr., and TOGO'S Sandwiches nearby for a variety of fast food options.
Are there places near El Pollo Loco where I can relax or shop after dining?
Yes, nearby options include shopping at Harbor Freight, visiting the Halloween Outlet for costumes and home goods, or enjoying ice cream at Baskin-Robbins.