Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pittsburg,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.1
1,488 reviews
5 stars
755
4 stars
377
3 stars
190
2 stars
61
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and incorrect orders.
Food Quality
While many praised the flavor of the chicken, there were complaints about inconsistency, dryness, and missing items.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.
Positive Experiences
Despite the negatives, many customers enjoyed the food and appreciated the friendly staff and good service when it was provided.
Value for Money
Some customers felt the prices were high for the portion sizes and quality received.
- LGluis Gomez2 days ago4.0Elvpollo loco is getting to expensive the food still good those chicen guacamole tacos barely have any chicken
- M_MR_ASESINO _YTOct 25, 20251.0Personal ineficiente y sin ganas de trabajar no atienden
- MLMaria LopezOct 24, 20251.0Acabo de ir a comprar pollo y pésima me dieron la orden las tortillas frias no me dieron la salsa que pedí por qué supuestamente no tenían entonces qué clase de servicio dan y te cobran como tal orden y mal .
- MAMarco ArguetaOct 13, 20255.0Buen servicio y el pollo asado es excelente
- KLKiki LoveSep 26, 20252.0You can't reheat, and sometimes it's not cooked all the way. We use to come here often, then something changed, maybe the cooks or management. This is our last options, it use to be our first.
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Pittsburg, CA?
El Pollo Loco is open daily from 9:30 AM to 11:00 PM.
Can I order delivery from El Pollo Loco, and what are the delivery hours?
Yes, delivery is available daily from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer dine-in options, and what are the dine-in hours?
Yes, dine-in is available every day from 9:30 AM to 10:00 PM.
Are there any changes to the regular hours during holidays?
Yes, on December 24th, El Pollo Loco is open from 9:30 AM to 7:00 PM; it is closed on December 25th; open until 8:00 PM on December 31st; and on January 1st, open from 10:00 AM to 10:00 PM.
What type of cuisine does El Pollo Loco in Pittsburg specialize in?
El Pollo Loco specializes in fresh, authentic Mexican food, focusing on fire-grilled marinated chicken and handmade salsas, guacamole, and dressings.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco provide catering and drive-through services?
Yes, El Pollo Loco offers catering services and has a drive-through for convenient pickup.
Are there other Mexican fast food options near El Pollo Loco in Pittsburg?
Yes, nearby Mexican fast food restaurants include Taco Bell, Del Taco, Chipotle Mexican Grill, and another El Pollo Loco location.
What other fast food restaurants are near El Pollo Loco?
Customers can also find Wingstop, In-N-Out Burger, Carl's Jr., and TOGO'S Sandwiches nearby for a variety of fast food options.
Are there places near El Pollo Loco where I can relax or shop after dining?
Yes, nearby options include shopping at Harbor Freight, visiting the Halloween Outlet for costumes and home goods, or enjoying ice cream at Baskin-Robbins.