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El Pollo Loco

4.1
(1504 reviews)

Business Details

4444 Century Blvd, Pittsburg, CA
94565, United States
(925) 755-7160

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pittsburg,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable

Location

El Pollo Loco
4444 Century Blvd, Pittsburg, CA
94565, United States

Hours

Reviews

4.1
1,504 reviews
5 stars
763
4 stars
378
3 stars
192
2 stars
62
1 star
109

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some dishes being dry or lacking flavor, while others praised the taste and freshness.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and floors being a recurring complaint.

Pricing

Some customers felt the food was overpriced for the portion sizes, while others appreciated the value for money.
  • SS
    Shalini Singh
    4 days ago
    1.0
    The quality of the food is really bad. I ordered salsa Verde chicken quesadilla and there was nothing in it other the very hard and super dry chicken and cheese. I would not recommend this place at all.
  • AB
    Alex Bonito
    Feb 23, 2026
    1.0
    Lentos para atender mujeres siempre de malas pulgas como que a robar llega uno sabiendo que de las órdenes que uno compra se pagan deberían de correrlas especialmente a las Mujeres de la noche no vengan aquí
  • MM
    Michelle
    Feb 14, 2026
    1.0
    Who ever was working the drive-through on February 14, 2026 around 7pm the employee was so rude and very disrespectful She was not helpful or nice I’m sure what’s her name.
  • JS
    Jose Sandoval
    Feb 5, 2026
    1.0
    Very expensive food and instead of chicken I think is quail 😏 really small pieces of chicken and mash potatoes from box without flavor ...
  • AM
    Aaron Minton
    Jan 31, 2026
    5.0
    Outstanding food for great prices. Very clean restaurant.

Brand Certified Facts from El Pollo Loco

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Certified March 01, 2026Yext Knowledge Graph
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