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Brand Certified

Chipotle Mexican Grill

3.8
(900 reviews)

About

Mexican Restaurant
Chipotle Delta Gateway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4418 Century Blvd, Pittsburg, CA
94565, United States

Hours

Reviews

3.8
900 reviews
5 stars
425
4 stars
205
3 stars
103
2 stars
40
1 star
127

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale chips, poorly prepared items, and inconsistent portion sizes.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Staffing Issues

Frequent mentions of being understaffed and long wait times, leading to frustration among customers.

Ingredient Availability

Customers consistently noted that the location often runs out of key ingredients, impacting their orders.

Cleanliness

Several reviews pointed out cleanliness issues within the restaurant, affecting the overall dining experience.
  • TT
    Terrell
    6 days ago
    1.0
    Chips are almost always stale :(.
  • SD
    Sandeep singh deep
    Feb 20, 2026
    1.0
    Night staff is very bad they don’t know how to treat with the dashers and customers
  • SB
    Sara Bautista
    Feb 9, 2026
    3.0
    Many employees on the back and only one person on the line. the line was very dirty and the brown rice was dry. No more guacamole at 7:30 pm 😡
  • JB
    Joann Bruno
    Feb 8, 2026
    2.0
    Ordered a veggie burrito, which was supposed to come with avocado.But they didn't do it. I also got 90% rice in my burrito.And very few of other items very poorly done , they've done better before , but this one was just horrific , no good.
  • AA
    Adriana Allen
    Dec 23, 2025
    1.0
    The fact I can’t called the store to let them know I got charged for something I didn’t get and this third party thing on the phone is stupid.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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