Chipotle Delta Gateway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor service, including rude staff and long wait times due to being understaffed.
Food Quality
Several reviews mentioned inconsistent food quality, including small portions, stale chips, and overcooked meat.
Ingredient Availability
Frequent complaints about running out of key ingredients, particularly during busy hours, leading to customer dissatisfaction.
Cleanliness
Some customers noted cleanliness issues within the restaurant, impacting their overall experience.
Positive Experiences
Despite the negative feedback, there were instances of positive experiences with friendly staff and good food.
AA
Adriana Allen
Dec 23, 2025
1.0
The fact I can’t called the store to let them know I got charged for something I didn’t get and this third party thing on the phone is stupid.
CC
Chelle
Dec 20, 2025
5.0
Crowded but that's okay. I'm use to that but no one wants the last few crumbs of food in their order. Just made more. Food was good tho. Customer service was meh.
MB
Mia Brown
Dec 11, 2025
1.0
They are super slow 🦥
MD
monica dupree
Dec 7, 2025
4.0
There are always short staff. Only one person doing all the orders. High staff turnover rate.
KT
Kevin Toney
Nov 26, 2025
4.0
Long wait, but there was a BOGO deal going on at the time so that may have increased the long line
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Delta Gateway specialize in?
Chipotle Mexican Grill specializes in Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill in Pittsburg, CA?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Delta Gateway offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Pittsburg, California?
It is located at 4418 Century Blvd, Contra Costa, Pittsburg, CA 94565.
Can I order Chipotle through a mobile app?
Yes, you can order via the Chipotle app available on the Apple App Store or through their online ordering website.
How does Chipotle ensure the quality of its ingredients?
Chipotle uses "Food with Integrity" principles, sourcing ingredients from farms that follow humane and sustainable practices and avoiding artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill support the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
Which nearby restaurants could I visit near Chipotle Mexican Grill at Delta Gateway?
Nearby restaurants include I’m n out (a fast-food burger restaurant), Wingstop (chicken restaurant), Baskin-Robbins (ice cream shop and smoothie bar), Outback Steakhouse (steakhouse), Bites of India (Indian cuisine), El Pollo Loco (Mexican chicken), Taco Bell, and Del Taco.
What mobile phone stores are near Chipotle Mexican Grill that I could visit?
Nearby mobile phone stores include the AT&T Store, Metro by T-Mobile, Verizon Authorized Retailer – Victra, and Sprint Store.
Are there any entertainment or shopping venues near Chipotle Mexican Grill in Delta Gateway?
Yes, nearby are Century Plaza Shopping Center for shopping and cinema, and Delta Bowl, a bowling alley and sports recreation venue.