Chipotle Delta Gateway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with stale chips, overcooked meat, and inconsistent portion sizes.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Ingredient Availability
Frequent complaints about running out of key ingredients like rice and chicken, especially during busy hours.
Cleanliness
Some customers noted cleanliness issues within the restaurant, affecting their overall experience.
Mixed Experiences
While some customers praised the food and friendly staff, many others expressed frustration with the overall service and food quality.
SW
Stevie Wonder
Nov 14, 2025
1.0
Did Catering for a High School Sports event. it was terrible. Aprox 40 minutes late, and then when we pulled it out and set up, we were short aprox 50 percent of food. I have had other businesses cater and this was by far the worst experience. They did credit me back some money but that did not do anything for everyone waiting for the food and for those we could not feed because we ran out. They should have credited back the whole order.
TM
Tony Morfin
Nov 3, 2025
1.0
The food is good but it is the second time I order on the chipotle app and they do not give me what I ask for, I buy 1 bowl with double carne asada and a portion of chicken, beans, rice, fajitas, queso blanco, pico de gallo and they only put a small amount of the meats I ordered and rice and beans and the second bowl very similar to the first one and they added more bean juice than beans and not to mention the attitude of the employees
TV
Tom Viscuso
Nov 3, 2025
2.0
Come here if you like rice. It's the main ingredient. Everything is covered with rice. If u order no rice they give you 1/10 of the portion. Your money is wated on rice. Don't go here
TO
Tanisha Oliver
Oct 18, 2025
1.0
This location has gone down hill and badly too. Why is it that the chips are ALWAYS stale?? And whoever are the new cooks ARE TERRIBLE COOKS. Just throw the whole entire staff away and replace them tbh. Wishy wash attitudes, terrible cooks, and bland nasty food. Ima stop coming to this location and just go to pleasant hill or walnut creek.
BR
Bay Area Reviews
Oct 16, 2025
3.0
🤦♂️ was not going to review this spot but cmon the 2 large bag of chips I order were stale. The bowl and service was on point. Sorry no pictures
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Delta Gateway specialize in?
Chipotle Mexican Grill specializes in Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill in Pittsburg, CA?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Delta Gateway offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Pittsburg, California?
It is located at 4418 Century Blvd, Contra Costa, Pittsburg, CA 94565.
Can I order Chipotle through a mobile app?
Yes, you can order via the Chipotle app available on the Apple App Store or through their online ordering website.
How does Chipotle ensure the quality of its ingredients?
Chipotle uses "Food with Integrity" principles, sourcing ingredients from farms that follow humane and sustainable practices and avoiding artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill support the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
Which nearby restaurants could I visit near Chipotle Mexican Grill at Delta Gateway?
Nearby restaurants include I’m n out (a fast-food burger restaurant), Wingstop (chicken restaurant), Baskin-Robbins (ice cream shop and smoothie bar), Outback Steakhouse (steakhouse), Bites of India (Indian cuisine), El Pollo Loco (Mexican chicken), Taco Bell, and Del Taco.
What mobile phone stores are near Chipotle Mexican Grill that I could visit?
Nearby mobile phone stores include the AT&T Store, Metro by T-Mobile, Verizon Authorized Retailer – Victra, and Sprint Store.
Are there any entertainment or shopping venues near Chipotle Mexican Grill in Delta Gateway?
Yes, nearby are Century Plaza Shopping Center for shopping and cinema, and Delta Bowl, a bowling alley and sports recreation venue.