Baskin-Robbins

Reviews

• JV

  Jesus Valenzuela

  Sep 10, 2025
  1.0
  After 9, for some reason, the machines are broken all the time. They tell me the same thing.
• NN

  nicnac242

  Aug 24, 2025
  1.0
  Rude as hell! These little teenagers think they're all bad ass with their ugly little attitudes. Went here last night with 3 kids, ordered 2 royals, 2 shakes, 2 sundaes. The girl helping me wouldn't even respond when I was tak ling to her, she ignored me completely when I was confirming what order she was making. She looked annoyed the whole time. They also serve very skimpy scoops! Nothing but rotten kids who need a lesson on customer service, don't go here
• J9

  jessaca_sugar 9

  Jul 5, 2025
  1.0
  I went there on the 4th of July for a warm brownie sundae. The scoop of ice cream that I got on them was not even scoops they were literal tiny ovals that sat side by side. It wasn't even an ice cream scoop. It was more like an ice cream shave that wanted to turn into a Leaf shape but turned into an oval instead. The ice cream ovals were not even round scoops they sat side by side so tiny over the brownie. I thought that she was going in for a little more scoop but literally put this small oval slice. Not really a scoop at all especially when it should be two scoops for almost $10. If that's the way they're supposed to scoop now it's not even stingy. It's literally less than money's worth. I probably would have gotten a bigger scoop with a tablespoon at home then she gave me with the big ice cream scoop in store. I had more brownie and whipped cream than ice cream. And I don't favor nuts so I had sprinkles instead. There were still more wax sprinkles than ice cream. So I had a brownie with a tiny bit of ice cream on top for the 4th of July
• LF

  Lupita Fernández

  Jun 29, 2025
  2.0
  Bad Customer Service!!! Tonight I was serviced by Isabel. At first she seemed shy but then it was obvious that she was annoyed to help me because I asked if I can get a sample of three sherbets. I then made a decision to get lemon sherbet. I asked if I can get a pint. She said they don't sell it in that size. I then asked her in what size can I get it. She then said they do sell it in that size but it's not the same price as the ones ready for sale. I then told her I would like a pint. At this point she was working as if she did not want to help me. Once she filled the pint. She asked if there is anything else I needed, I said like I would also like a pint of cookies & cream and a pint of Jamoca without almonds she grabbed the cookies and cream from the freezer and put it in the back counter and then started working on filling up the Jamoca pint and this time looked more annoyed. As I'm waiting, it was hot inside the shop and I just had a feeling my ice cream would start to melt. So I asked another employee if she can put the other two pints in the freezer meanwhile Isabel worked on the Jamoca one. This employee I did not get her name but I received the same attitude. Once I paid, I thanked them and as I left I heard unnecessary comments. I just want to say, I did not approach demanding or disrespectful at all for the employees to act unprofessional.

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