Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
559 reviews
5 stars
211
4 stars
136
3 stars
95
2 stars
31
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and frequently making errors with orders.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
While some customers noted that the location was clean, others reported unsanitary conditions and poor food handling practices.
Food Quality
Feedback on food quality was mixed, with some enjoying the meals while others complained about cold, stale, or poorly prepared food.
Management Issues
Several reviews pointed to poor management practices, including staff training deficiencies and unprofessional behavior from management.
- DMDorian Mulder (TOON IN MUSIC)1 day ago5.0Outstanding customer services. Fast food establishments usually have bad customer service, great job , let's go Wendy's.
- SMSandra MatamorosDec 6, 20255.0Estuvo 👍
- RGRosana GonzalezDec 5, 20251.0The tables are way too sloppy and I drop my soda
- DGDan GarciaOct 18, 20254.0I guess they were good for fast food. Everything was hot and the service was good. I don't choose fast food. I was just forced to buy my wife and kids. So I had to deal with it.lol.
- JSJordan SiloOct 7, 20251.0Usually don’t have issues, but the last time I went to this location. The employee wouldn’t honor a coupon. Ordered a family size chili, which I believe is a serving of 4. The portion is shockingly small as it appears to equal 2 and a half servings. The customer service is disappointing as if they portray that they should make more from the already inflated per hour rate they receive. Location is clean, but again it wasn’t busy at this location at the time. Unless it’s just drive thur and take out that’s busy.
Frequently Asked Questions About Wendy's
Is Pinole Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the Wendy's drive-through in Pinole?
The drive-through at Wendy's Pinole is open daily from 6:30 AM to 1:00 AM.
Is Wendy’s in Pinole open for dine-in, drive-thru, and delivery?
Yes, Wendy's in Pinole offers dine-in, drive-thru, and delivery options where available.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, the Wendy's in Pinole serves breakfast, lunch, and dinner meals.
How can I order Wendy's food on my phone?
You can order via the Wendy's mobile app, available on the App Store, or by visiting https://order.wendys.com.
What payment methods are accepted at Wendy's in Pinole?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's located in Pinole?
Wendy's is located at 1581 Fitzgerald Drive, Pinole, CA 94564.
How can I contact Wendy's Pinole for feedback or inquiries?
You can call Wendy's Pinole directly at (510) 262-0242 or provide feedback through their Customer Care page online at https://www.wendys.com/contact-us.
What fast food options are nearby Wendy's Pinole?
Nearby fast food options include Wingstop, Burger King, Carl's Jr., KFC, Taco Bell, and Popeyes Louisiana Kitchen — great choices if you're looking to explore other eateries after visiting Wendy's.
Are there places to grab coffee or snacks near Wendy's Pinole?
Yes, Starbucks and Einstein Bros. Bagels are nearby for coffee and snack options to complement your visit to Wendy's.
What other services can I find near Wendy's in Pinole?
Near Wendy's, you can find services like Supercuts and Western Barber Conference for beauty needs, Dollar Tree for shopping, and The UPS Store for shipping and packing.