Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor and rude service, with several instances of staff being unhelpful or dismissive.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and refusal to honor coupons.
Food Quality
Mixed reviews on food quality; some enjoyed the burgers and fries, while others received cold or poorly prepared meals.
Cleanliness
The location is generally reported as clean, but some customers noted issues with unsanitary conditions.
Wait Times
Long wait times reported in both drive-thru and inside, with some customers experiencing delays in service.
DG
Dan Garcia
Oct 18, 2025
4.0
I guess they were good for fast food. Everything was hot and the service was good. I don't choose fast food. I was just forced to buy my wife and kids. So I had to deal with it.lol.
JS
Jordan Silo
Oct 7, 2025
1.0
Usually don’t have issues, but the last time I went to this location. The employee wouldn’t honor a coupon.
Ordered a family size chili, which I believe is a serving of 4. The portion is shockingly small as it appears to equal 2 and a half servings.
The customer service is disappointing as if they portray that they should make more from the already inflated per hour rate they receive.
Location is clean, but again it wasn’t busy at this location at the time. Unless it’s just drive thur and take out that’s busy.
JM
Jarrod Mcbryde
Oct 2, 2025
5.0
The warm bread served before the meal was a delightful touch.
JZ
Joel Zuniga
Sep 4, 2025
1.0
The cashier at the window thinks the customer are dirty.
MA
Mr AllRedEverything
Aug 29, 2025
1.0
Customer service was horrible. They refused to read the coupon and wanted to argue with me instead honoring the coupon.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pinole, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pinole, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (510) 262-0242.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Pinole Wendy’s serve breakfast?
Yes, this Wendy’s location in Pinole, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the Wendy's drive-through in Pinole?
The drive-through at Wendy's Pinole is open daily from 6:30 AM to 1:00 AM.
Is Wendy’s in Pinole open for dine-in, drive-thru, and delivery?
Yes, Wendy's in Pinole offers dine-in, drive-thru, and delivery options where available.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, the Wendy's in Pinole serves breakfast, lunch, and dinner meals.
How can I order Wendy's food on my phone?
You can order via the Wendy's mobile app, available on the App Store, or by visiting https://order.wendys.com.
What payment methods are accepted at Wendy's in Pinole?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's located in Pinole?
Wendy's is located at 1581 Fitzgerald Drive, Pinole, CA 94564.
How can I contact Wendy's Pinole for feedback or inquiries?
You can call Wendy's Pinole directly at (510) 262-0242 or provide feedback through their Customer Care page online at https://www.wendys.com/contact-us.
What fast food options are nearby Wendy's Pinole?
Nearby fast food options include Wingstop, Burger King, Carl's Jr., KFC, Taco Bell, and Popeyes Louisiana Kitchen — great choices if you're looking to explore other eateries after visiting Wendy's.
Are there places to grab coffee or snacks near Wendy's Pinole?
Yes, Starbucks and Einstein Bros. Bagels are nearby for coffee and snack options to complement your visit to Wendy's.
What other services can I find near Wendy's in Pinole?
Near Wendy's, you can find services like Supercuts and Western Barber Conference for beauty needs, Dollar Tree for shopping, and The UPS Store for shipping and packing.