McDonald's

3.8
831 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1402 Tara Hills Dr, Pinole, CA
94564, United States

Hours

Reviews

3.8
831 reviews
5 stars
313
4 stars
207
3 stars
180
2 stars
54
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and professional service from staff, particularly in handling complaints and ensuring orders were correct.

Food Quality

Mixed reviews on food quality; while some enjoyed the meals, others reported issues with cold or incorrect orders.

Cleanliness

The restaurant's cleanliness received positive feedback, but there were also complaints about dirty restrooms and tables.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived value for money.

Order Accuracy

Several reviews highlighted issues with order accuracy, with customers frequently receiving incorrect or incomplete orders.
  • AV
    Aditya V
    2 days ago
    2.0
    Review is for online app plus the food experience. Not the actual restaurant, service there is great. Online deals are great but only because the quality is seriously lacking in those food items. There hasn't been a big Mac yet that hasn't had small hoof chunks. Every other bite is grit and bone. Pleasant experiences are few and far in between.
  • VW
    V W
    Oct 3, 2025
    5.0
    Great service by manager ordering at the counter. She helped me check the available happy meal toy and made sure the right one went into meal. Well worth the wait.
  • MD
    Mark Dietrick
    Sep 21, 2025
    5.0
    A lady cut in front of me at the drive through (she didn’t even order just drive up to the window) she was making absolutely bogus complaints trying to say she’s been overcharged for a soda and received the wrong soda numerous times in the past (but didn’t say anything then) and she drove to McDonald’s just to complain today - I think she was holding an in N out cup and complaining to Kyle and Yair. They handled the complaint like absolute professionals and better than almost anyone would have. I’ve been to this McDonalds multiple times and this is one of the good ones which why I keep coming back. My order is always correct and my food comes out exactly how it’s supposed to. Working in customer service is already hard enough without having to deal with stuff like that. Kyle and Yair handled the situation as quickly as possible so they could continue serving other people and I really appreciated that as I had to get to work.
  • NT
    Nevi T
    Sep 17, 2025
    1.0
    Hair cooked into my food disgusting I called the store multiple times and they kept answering the phone and putting it down without saying a word Don’t go to this McDonald’s it is disgusting
  • SW
    Sven Weckerle
    Aug 23, 2025
    5.0
    Breakfast was good. The place seems to be quite new. Everything was very clean and modern.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1402 Tara Hills Dr, Pinole, CA?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the delivery hours for McDonald's location at 1402 Tara Hills Dr?

Delivery is available daily from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.