Chipotle Pinole is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers complained about small portion sizes and stinginess with ingredients, leading to dissatisfaction with value for money.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and a lack of attentiveness, contributing to a negative dining experience.
Food Quality
Several customers reported issues with food quality, including undercooked rice, stale chips, and concerns about hygiene practices.
Consistency Issues
Customers noted inconsistencies in food preparation and availability of menu items, with some frequently running out of basic ingredients.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food quality during their visits, indicating that experiences can vary.
MK
Maya Kk
Nov 6, 2025
3.0
They close at 10:30 not at 11pm
T
赤ellow tommint
Nov 1, 2025
3.0
Inconsistent portions
GG
Green
Sep 14, 2025
1.0
Food portions are too small if you order a bowl.
If you skip the beans or rice they want give you extra veggies and the bowl looks really sad
JC
Jessica C
Sep 3, 2025
4.0
Great food , friendly employees and clean restaurant .