I recently ordered from Papa John’s Pizza and unfortunately had a disappointing experience.
The app showed that my pizza was already ready, but when I arrived, it clearly wasn’t. I still had to wait while it was being prepared, which defeats the purpose of accurate order tracking.
What concerned me more was the food handling. I noticed the staff preparing the pizza using bare hands without gloves. I’m not sure what their standard operating procedures are, but from a customer’s perspective, this raises hygiene concerns.
On top of that, the entire store seemed to be run by just one crew member who was doing everything—preparing the pizza, cooking it, serving customers, and even handling cashier duties. That kind of setup can easily lead to delays and mistakes, and it showed in my experience.
Overall, the service and food handling practices need improvement. I hope management addresses these issues to provide a better and safer customer experience.
I ordered a Large Epic Stuffed Crust Pizza from Papa John's Pizza & it definitely delivered on flavor & portion size. First off, the stuffed crust is no joke. Each slice had that thick, golden-brown edge with gooey melted cheese baked right inside. When you pull it apart, the cheese stretches perfectly & tastes rich without being overly salty. It’s soft on the inside with just the right amount of crisp on the outside.
For toppings, I went all in: grilled chicken, Canadian bacon, sausage, onions, green peppers & mushrooms on an Alfredo sauce base. The balance was impressive. The grilled chicken was tender & not dried out, the Canadian bacon added a nice smoky-sweet contrast & the sausage brought a nice savory kick. The veggies tasted fresh, especially the green peppers with a slight crunch along with the mushrooms being well-cooked & not soggy. The onions added just enough sharpness to cut through the cheese & meats.
The pizza was generously loaded without feeling sloppy & every slice had a good distribution of toppings. You can tell from the thick layers of melted cheese on top that they didn’t skimp. It’s definitely a hearty & filling pizza, as one or two slices will certainly satisfy most people!
The only reason I’m giving 4 stars instead of 5 is that the crust while delicious, was a bit heavier than expected, so it might be too much for someone looking for a lighter meal. However, if you tend to lean more towards indulgent comfort food, then this decadent pizza will certainly hit the spot! Overall, a solid choice for a fully loaded stuffed crust pizza in Pico Rivera, as I would not hesitate to order it again!
MS
Murat Selçuklu
Feb 10, 2026
Great taste.
PM
Patrick Malloy
Jan 22, 2026
I'M NOT SURE WHAT HAPPENED TO THIS STORE BECAUSE THEY USED TO BE GREAT!
FRESH TOPPINGS, PLENTY OF CHEESE AND PERFECT SAUCE AND I HAD ABSOLUTELY NO PROBLEMS.
BUT NOW THE PIZZA SUCKS!! THE PEPPERONI TASTED FUNNY, HARDLY ANY CHEESE ON ONE OF THE PIZZAS THAT HAD A VERY SKIMPY AMOUNT OF TOPPINGS AND FOR SOME REASON BOTH PIZZAS HAD AN UNUSUAL TASTE.
TYPICALLY I CAN TASTE EACH TOPPING AND THEY WERE ALWAYS FRESH BUT NOW EVERYTHING HAD A FUNKY TASTE AND I HAD TO THROW BOTH PIZZAS IN THE TRASH.
I DON'T KNOW WHAT HAPPENED BUT IT LOOKS LIKE I HAVE TO FIND A DIFFERENT PIZZA SHOP.
The worker was very nice lady. It was nice and clean in there. I asked her to please cut the pizza and squares what she did with no problem and I appreciate her doing that. Delicious pizza I must say my first time.