Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and play area.
Food Quality
Customers expressed dissatisfaction with food quality, including cold and soggy fries, and incorrect orders.
Positive Staff Interactions
Some reviews highlighted friendly staff and good customer service experiences, particularly from specific employees.
Drive-Thru Experience
The drive-thru was frequently mentioned, with mixed reviews on speed and order accuracy.
DS
Daniel Santana
Dec 30, 2025
1.0
This is the worst drive thru I've ever encountered with McDonald's. It always has a line. Last time I got off and went inside and ordered in the kiosk it was quicker. I'll go to another location from now on. Oh yeah and school was on Christmas vacation so the long lines weren't because school let out.
IS
Iqbal Singh
Nov 26, 2025
1.0
Never come here bad service rude staff
AN
Alexandra Nyuahg
Nov 26, 2025
1.0
It’s 2:30am i know it’s not that busy at all to not be able to read or have too much to do. If a customer specifically puts ketchup and condiments in their order that means I WANT THEM. Soggy stale fries have definitely been sitting there for hours but yall couldnt read the order and look for what I asked to be included. Turned my comfort meal to a horrible experience.
VL
Vonnae Lewis
Oct 26, 2025
4.0
Came here on a Sunday morning and it was packed in the drive thru. So I decided to go in using the mobile app. They got the order wrong but fixed quickly.