Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pico Rivera,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
642 reviews
5 stars
387
4 stars
131
3 stars
61
2 stars
15
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incomplete orders, and long wait times.
Food Quality
While many praised the food as delicious, there were complaints about undercooked chicken, missing items, and inconsistent portion sizes.
Cleanliness
Some reviews highlighted cleanliness issues, including unpleasant odors and unsanitary conditions.
Customer Experience
Several customers noted positive experiences with friendly staff and efficient service, contrasting with the negative feedback on service.
- JBJessica Bonilla6 days ago5.0Food was amazing and service was great. The team of workers helped each other and it showed.
- JLjosh lopezNov 29, 20251.0Such a bad service ordered 2 4pcs plates only got 2 salsas ask for 2 more, and the manager named Daisy, was so mad she just threw them in my bag rolling her eyes! Whats the big deal of 2 extra salsas?
- AIAngel IbarraOct 23, 20251.0Pésimo el servicio pedi 4 piezas y nomas me entregaron 2 ya no regreso
- JCJuan COct 19, 20253.0La comida está muy sabrosa, el pollo lo tiene en su mero. Lástima del servicio que hay ahí pésimo principalmente una persona morena chaparrita, no sé cómo se llama es hombre, te trata como si le estuvieras pidiendo un favor, y tú vas a comprarlo. Debería ser más respetuoso
- MRMaria RivasSep 26, 20251.0Encargué pollo en delivery y el pollo que recibí estaba crudo Mala comida
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Pico Rivera?
El Pollo Loco is open every day from 9:30 AM to 10:00 PM.
Where is El Pollo Loco located in Pico Rivera?
It is located at 9431 Slauson Ave, Pico Rivera, CA 90660, USA.
What type of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food with their signature fire-grilled chicken and handmade guacamole, salsas, and dressings.
Can I order online from El Pollo Loco in Pico Rivera?
Yes, you can order online via their website or their dedicated El Pollo Loco app for easy ordering and rewards.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco provides catering services for events and gatherings.
What payment methods does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, Visa, and checks for payment.
Does El Pollo Loco have a drive-through service?
Yes, this location offers a drive-through for convenient ordering and pickup.
What services are available near El Pollo Loco for a relaxed visit?
Nearby places like Starlight Nails and Spa and Elite Beauty Salon offer beauty and relaxation services, perfect for pampering before or after dining.
Are there nearby grocery or liquor stores close to El Pollo Loco?
Yes, Ramirez Liquor and Serv-Rite Beverage Warehouse are nearby and can be convenient for customers looking to shop for drinks or groceries after their meal.
What entertainment options are close to El Pollo Loco?
Movie World cinema is nearby, making it easy to enjoy a movie before or after dining at El Pollo Loco.