El Pollo Loco

4.4
778 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pico Rivera,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
5090 Rosemead Blvd, Pico Rivera, CA
90660, United States

Hours

Reviews

4.4
778 reviews
5 stars
514
4 stars
145
3 stars
52
2 stars
24
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and professional service, with many noting the staff's attentiveness and helpfulness.

Food Quality

While many reviews highlighted the deliciousness and freshness of the chicken, there were also complaints about inconsistency in portion sizes and the quality of some sides.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect charges, indicating a need for improvement in this area.

Pricing Concerns

Some reviews mentioned high prices relative to portion sizes, suggesting that customers feel the value for money could be better.
  • TC
    Tom C
    Oct 29, 2025
    5.0
    Bardzo miła obsługa, smaczne i dobrze przygotowane.
  • CC
    Crista Colindres
    Sep 23, 2025
    2.0
    Ask for fresh beans or broccoli. We just ordered the side of broccoli and it had an old sour smell. Had to throw away the side.
  • LB
    L B
    Sep 9, 2025
    2.0
    Charged me for some other that what I ordered and gave me a hard time refuding me kept trying to make take something instead of the refund
  • AS
    Angelo Sales
    Sep 4, 2025
    5.0
    Always a good deal. Best chicken in town.
  • RA
    Reni Allajbeu
    Aug 24, 2025
    3.0
    I ordered one of the bowls in here and it was good. I was a little disappointed as I expected more avocado than a couple thin slices. The beens were good and the rice was decent. I also expected more chicken than I got. I barely found any in my bowl. The lady at the counter was very nice and recommended we get the flan. I was disappointed as the flan was the average kind they have at the grocery. I expected it to be a little more authentic but I shouldn't have given this is a fast food place.

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Pico Rivera?

El Pollo Loco in Pico Rivera is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

Do they offer delivery at El Pollo Loco Pico Rivera?

Yes, El Pollo Loco offers delivery services at the Pico Rivera location.