While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pico Rivera,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers frequently praised the friendly and professional service, with many noting the staff's attentiveness and helpfulness.
Food Quality
While many reviews highlighted the deliciousness and freshness of the chicken, there were also complaints about inconsistency in portion sizes and the quality of some sides.
Cleanliness
The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect charges, indicating a need for improvement in this area.
Pricing Concerns
Some reviews mentioned high prices relative to portion sizes, suggesting that customers feel the value for money could be better.
TC
Tom C
Oct 29, 2025
5.0
Bardzo miła obsługa, smaczne i dobrze przygotowane.
CC
Crista Colindres
Sep 23, 2025
2.0
Ask for fresh beans or broccoli. We just ordered the side of broccoli and it had an old sour smell. Had to throw away the side.
LB
L B
Sep 9, 2025
2.0
Charged me for some other that what I ordered and gave me a hard time refuding me kept trying to make take something instead of the refund
AS
Angelo Sales
Sep 4, 2025
5.0
Always a good deal. Best chicken in town.
RA
Reni Allajbeu
Aug 24, 2025
3.0
I ordered one of the bowls in here and it was good. I was a little disappointed as I expected more avocado than a couple thin slices. The beens were good and the rice was decent. I also expected more chicken than I got. I barely found any in my bowl. The lady at the counter was very nice and recommended we get the flan. I was disappointed as the flan was the average kind they have at the grocery. I expected it to be a little more authentic but I shouldn't have given this is a fast food place.
What are the operating hours of El Pollo Loco in Pico Rivera?
El Pollo Loco in Pico Rivera is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Do they offer delivery at El Pollo Loco Pico Rivera?
Yes, El Pollo Loco offers delivery services at the Pico Rivera location.
Can I order online or through an app from El Pollo Loco?
Yes, you can order online via their website or through the El Pollo Loco app available in the Apple App Store.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves Mexican cuisine, specializing in fire-grilled chicken and authentic Mexican entrees.
Does this El Pollo Loco location offer catering services?
Yes, catering services are available at this El Pollo Loco location.
What are the accepted payment options at El Pollo Loco in Pico Rivera?
They accept VISA as a payment option.
Is there a drive-through service available at El Pollo Loco?
Yes, this location has a drive-through service.
What nearby medical centers could I visit after dining at El Pollo Loco?
Nearby medical centers include Whittier Hospital Medical Center, Pico Rivera Womens & Childrens Health Center, Eastside Health Services, and Pico Rivera Healthcare.
Are there any grocery stores close to El Pollo Loco in Pico Rivera?
Yes, Superior Market and Superior Grocers are nearby grocery stores where you can shop before or after your meal.
What Asian restaurants are located near El Pollo Loco?
Nearby Asian cuisine options include Yoshinoya (Japanese), Happy Wok (Chinese), Quick Wok (Chinese), and Fujisan (Sushi).