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McDonald's

3.8
(5180 reviews)

Business Details

3230 Wagon Train Rd, Phelan, CA
92371, United States
(760) 249-5873
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3230 Wagon Train Rd, Phelan, CA
92371, United States

Hours

Reviews

3.8
5,180 reviews
5 stars
2,239
4 stars
1,114
3 stars
857
2 stars
340
1 star
630

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for their orders, often exceeding 30 minutes, leading to frustration.

Cleanliness

The cleanliness of the location was inconsistent, with some customers noting dirty tables and unsanitary conditions.

Customer Service

Customer service was often described as poor, with reports of rude staff and difficulty in communication.

Food Quality

Several reviews mentioned issues with food quality, including cold or stale items and expired products.

Convenience

Despite the issues, some customers appreciated the location's convenience for travelers, highlighting its strategic position off the freeway.
  • MM
    Michael
    1 day ago
    5.0
    The place was clean and the food was good, they hooked me up with a delicious vanilla cone and I couldn't ask for more but I did and they gave it to me
  • KK
    Kent
    3 days ago
    1.0
    This is the strangest place. No one here to serve you. We had to walk in the back and ask for service. We can’t even make our own coffee with cream and sugar! The machines are broken. This is the last time I’ll be using this McDonald’s. Update: I’m halfway down the road and the coffee was so strong and horrible. It tasted like it was either at the bottom of the pot or they doubled up on the coffee. I was made way too strong! 😧I just dumped it out. This is definitely on my list of never going back to.
  • ST
    Steven Thomas
    Feb 22, 2026
    1.0
    I've been waiting at curbside pickup for 45 mins and counting... use drive thru ONLY, do NOT park and come in, do NOT use mobile order, curbside or pick up, they are beyond slowwwwww
  • MU
    Mahendra C. Udani
    Feb 22, 2026
    1.0
    Worst experience, never stop by here. Staff is rude. Out of stock all McCafe except dark horrible tasting coffee.
  • SS
    Shelby Severance
    Feb 14, 2026
    3.0
    Great place to stop on long drives but we primarily stopped here because we assumed it’d have a changing table for the kids. It did not in either bathroom.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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