Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Freshness
Many reviews indicated that the food was often cold, stale, or not prepared fresh, leading to dissatisfaction.
Cleanliness Issues
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.
Kiosk Experience
The shift towards kiosk ordering was criticized for reducing personal interaction and causing confusion.
Mixed Customer Experiences
While some customers praised the friendly staff and quick service, many others had negative experiences, highlighting inconsistency in service.
HL
Hector lasserre
1 day ago
1.0
They make you wait so long and never get the order right
NS
Natividad Sanchez
5 days ago
4.0
Clean and fast service
AA
Ari Allen
Nov 13, 2025
1.0
Turn off the music in the lobby. It's way too loud.
Your drive through is broken, I came inside to eat instead and your music is blaring making me nauseous.
The fries were stale
The pie never came out they said I had to wait 15 minutes
And they are short staffed
A chubby guy working the till said he couldn't fix the music.
I will not be coming here again
Z9
Zen 92
Nov 13, 2025
2.0
Drive thru signs cannot be read both of them, I went inside placed order on kiosk was broken had to go to register to pay. Got a water tastes like nasty tap where's the filtered water? Is this the same water in sodas here? No fork to eat my pancakes. Needs to be better.
What are the regular opening hours for McDonald's at 4015 Phelan Rd, Phelan, CA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through operates daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Phelan, CA?
Delivery is available from 5:00 AM to 10:30 PM Monday through Friday and Sunday, and until 11:30 PM on Saturdays.
Does this McDonald's location offer mobile ordering and delivery services?
Yes, this location offers mobile ordering via the McDonald's App and curbside pickup delivery service.
Which payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the full menu for McDonald's at 4015 Phelan Rd?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there free Wi-Fi available at this McDonald's?
Yes, free Wi-Fi is one of the services offered at this location.
How can I order McDonald's delivery online for the Phelan location?
You can order delivery online at https://mcdonalds.order.online/business/-5579.
What nearby places can I visit around McDonald's at 4015 Phelan Rd?
Nearby places include Sprint for telecom needs, Union Bank for banking services, and Low Cost Smoke Shop for convenience shopping.
Are there any nearby dining options around McDonald's in Phelan, CA?
Yes, nearby dining options include Los Alazanes Mexican Restaurant, Giselle’s Cafe American Restaurant, and Ay Caramba Mexican Restaurant.
What are some local services near this McDonald's location?
Nearby local services include the San Bernardino Sheriff's Department for police services, USPS for mailing needs, and New Amber Cleaners for laundry and dry cleaning.