Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers generally praised the freshness and taste of the food, particularly the burgers and fries, although there were complaints about cold or improperly cooked items.
Service Experience
While many reviews highlighted friendly and efficient service, there were notable instances of poor service, including incorrect orders and unhelpful staff.
Cleanliness
The restaurant was frequently described as clean, with well-maintained facilities and restrooms, contributing positively to the overall dining experience.
Value
Customers appreciated the reasonable prices and good deals offered, making it a popular choice for affordable fast food.
MN
Me Notyou
Nov 14, 2025
5.0
as good as you would expect.
JJ
Jessica
Oct 28, 2025
5.0
Fresh food, fast service, and great value — exactly what you want from Wendy’s!
JJ
Jesse
Sep 17, 2025
5.0
Love this place, the employees always make us feel welcome, the food is good, usually get some freebies and the prices are the most reasonable burger price in town. Where else can you go to get your kid a free frosty everytime you buy them something? It's been our favorite snack hangout two years in a row. Sometimes we even come here for snack pit stop just because the bathrooms are always clean'
JB
Jason Bedell
Sep 25, 2021
1.0
I’ve been a Wendy’s loyalist for over 20 years. I defended them through every price hike, every limited-time gimmick, every time someone said “McDonald’s is better.” But whatever corporate demons took over in 2025 need to be exorcised immediately, because they have systematically destroyed everything that made Wendy’s special.
Let’s go change by change so you understand how complete the betrayal is:
The Buns – Absolute Trash Now
They quietly swapped to some cheaper, mass-produced potato-flour abomination. These new buns are squishy, gummy, and disintegrate the second any moisture touches them. Pick up a Dave’s Single and the top bun turns into wet cardboard before you finish the first bite. They don’t toast worth a damn either—just pale, flabby bread that tastes faintly of chemicals and despair. The old buns were soft but had structure and a light sweetness. These new ones are what gas-station burgers use when they hate you.
Shredded Lettuce Disaster
Gone are the big, cold, crisp iceberg leaves that gave every bite that signature crunch. Now it’s pre-shredded confetti that wilts on contact with the patty and turns into green slime in ten seconds. It’s the texture of sadness and makes every burger feel like it was assembled yesterday.
The BBQ Sauce Massacre
The old BBQ sauce was smoky, tangy perfection. The new one is liquid diabetes—watery, cloyingly sweet, with a fake smoke flavor that tastes like someone set a plastic ashtray on fire. The “Honey BBQ” Saucy Nuggs taste like chicken dipped in melted Now-and-Laters. I miss being able to taste actual barbecue.
The Rest of the Collapse
Patties are thinner, grayer, and cooked to sawdust
Fries are skinny, oversalted, and fried in oil that should’ve been changed last week
Cheese doesn’t fully melt anymore—looks and feels like orange plastic
Tomatoes are pink and flavorless, onions are basically air
Chili got watered down so bad it’s basically spicy bean water
Prices somehow went UP 20-30% while quality fell off a cliff
Wendy’s used to be the one chain that actually felt “fresh.” Now every single thing they changed in 2025 made the food worse, soggier, cheaper, and more depressing. It’s not inflation—it’s greed mixed with incompetence.
I’m not coming back until they admit they broke everything and revert every single one of these garbage changes. Until then, Wendy’s can keep their shredded lettuce, gummy buns, and candy-BBQ sauce. I’d rather starve than pay $15 for this garbage.
Bring back old Wendy’s or just shut it down. This isn’t the Wendy’s Dave Thomas built—this is a crime scene wearing a red pigtail wig.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Petaluma?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does the Petaluma Wendy's location offer breakfast?
Yes, this Wendy's in Petaluma serves breakfast including combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Can I order Wendy's delivery near me?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's in Petaluma?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in the restaurant upon request.
How can I contact Wendy's in Petaluma for feedback or questions?
You can call (707) 762-4790, use the Live Chat on their contact page, call 888-624-8140, or complete their Customer Satisfaction Survey referencing your receipt.
What nearby places can I visit before or after eating at Wendy's?
Nearby you can visit Cinema West for movies, Starbucks for coffee, or Plaza Tequila Petaluma for Mexican dining and drinks.
Is there a train station near Wendy's Petaluma that can help me get there?
Yes, Washington Street Union train station is close by, offering convenient transit options to reach Wendy's.
Are there automotive services near Wendy's in Petaluma where I can go after grabbing a meal?
Yes, Big O Tires, East Washington Smog, and Baywood Service Center are nearby for repairs and inspections.
Can I use the Wendy's app for quick ordering at the Petaluma location?
Yes, the Wendy's app allows you to order quickly and conveniently for pick-up or delivery.
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