Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
954 reviews
5 stars
335
4 stars
223
3 stars
193
2 stars
82
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including incorrect orders, slow response times, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some customers finding it acceptable while others complained about cold, dry, or poorly prepared items.
Cleanliness
The cleanliness of the location received positive feedback, although some noted issues with bathroom conditions.
Staff Friendliness
While some reviews highlighted friendly and helpful staff, others mentioned rude or unhelpful interactions.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived poor value for money.
- CHCheyanne Hall3 days ago2.0I was just there and they gave me my kids meals and husbands but didn’t give me mine at all tried to call and no one even picked up
- MJMr JonathonNov 13, 20252.0Terrible! Been standing there for 10 mins just to be served.
- BVBill VanderheidNov 7, 20254.0The staff is ALWAYS polite and very helpful. A pleasant surprise for a fast food joint.
- MAMariajosé AlcantaraNov 5, 20254.0First time dining in at McDonald's in forever but this location was very clean and inviting. The only thing missing was the connection with their staff. We ordered at the kiosk and had our food given to us at our table. Other than that short interaction, we never saw the staff. There were several other families also dining in and there was still plenty of seating. Bathrooms were clean, only missing a baby changing station.
- SVSunia VosikataNov 4, 20252.0Fries were a bit too crunchy for my liking. Took awhile to even get my order. When I finally got it, it was not exactly as ordered. Must have been short staffed on that day. It was a Saturday afternoon
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 981 Lakeville Hwy, Petaluma?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service, and what are the hours?
Yes, it offers drive-through service daily from 4:30 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday.
Can I get delivery from McDonald's at this location?
Yes, delivery is available every day from 5:00 AM to 11:30 PM.
What services are available for picking up or receiving McDonald's orders?
You can choose curbside pickup, delivery, same day delivery, and no-contact delivery.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's using a mobile app?
You can order using the McDonald's app, available for iOS at the Apple App Store and for Android at the Google Play Store.
Does this McDonald's location offer free Wi-Fi?
Yes, free Wi-Fi is available along with other services like drive-thru, gift cards, McDelivery, mobile offers, and mobile ordering.
Are there any nearby restaurants where I could explore different cuisines after visiting McDonald's?
Yes, nearby options include Canton (Chinese dim sum), Wingstop (chicken wings), Los Reyes Taqueria and La Hacienda Petaluma (Mexican), Sonoma Taco Shop (tacos), Papa Murphy's (pizza), and Subway (sandwiches).
What nearby beauty and wellness services can I visit close to McDonald's?
You can visit Creative Nails and Great Clips for beauty and hair services, Salon Obsessions for hair and fashion accessories, J'L Relax Center for massage therapy, and Redwood Chiropractic for health services.
Are there convenient amenities near McDonald's for shopping or fuel?
Nearby amenities include Lucky Supermarkets for groceries, Chevron and Shell gas stations for fueling, KeyMe Locksmiths for lock services, and Redbox kiosks for rental entertainment.