Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 401 Kenilworth Drive in Petaluma is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and shakes, but there were complaints about soggy fries and inconsistent flavor.
Service Issues
Multiple reviews highlighted poor customer service, including incorrect orders and unprofessional behavior from staff.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.
Pricing Concerns
Many customers felt that the prices were too high for the quality of food received, leading to dissatisfaction.
JA
Josef Aukee
Jan 18, 2026
4.0
Mall setting but otherwise better than most fast food outlets. Solid build your own burgers and dogs. Good shakes. Lacks cheese options.
FF
Fran
Dec 14, 2025
1.0
I was there today 12/14/25 and with the loudness of the of the employees behind the counter it was very uncomfortable . They were all standing around talking in Mexican and laughing. I felt it was very unprofessional. Which was very unpleasant . I wasn’t the only customer that noticed
MG
Melissa Greene
Dec 12, 2025
4.0
I got a BLT! And it was deeeelicious. Crispy crunch bacon piled high, with cool crisp lettuce and tomato. Extra mayo for me!
DP
Danielle Palmer
Jan 22, 2021
5.0
Friendly service. Amazing burgers, Amazing fries (I like the original kind with ketchup) and their shakes are like legitimate homemade milkshakes! Great flavorings available! The chocolate shake tastes like a hot fudge shake from DQ. Much better than the processed shakes from drive thrus.
Open for walk in ordering during the pandemic!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 401 Kenilworth Drive, Petaluma accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Petaluma?
The Petaluma Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in, and delivery is available from 11:00 AM to 9:30 PM.
Does Five Guys offer delivery and pickup services at this location?
Yes, Five Guys Petaluma offers delivery and in-store pickup services.
How can I customize my burger or milkshake at Five Guys Petaluma?
You can choose from over 250,000 ways to customize your burger and more than 1,000 milkshake combinations to satisfy your craving.
Is there a gluten-free option available at Five Guys Petaluma?
Five Guys offers sandwiches without buns via wraps or bowls, making it suitable for those avoiding gluten, but cross-contamination is possible. Refer to their allergen chart for details.
What kinds of payment options are accepted at Five Guys Petaluma?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys Petaluma kid-friendly and wheelchair accessible?
Yes, this location welcomes children, has high chairs, and provides wheelchair-accessible entrances and restrooms.
What should I do after getting a haircut at Sport Clips Haircuts of Petaluma nearby?
After your haircut at Sport Clips Haircuts of Petaluma, you can enjoy a delicious meal or milkshake at Five Guys located nearby at 401 Kenilworth Drive.
If I'm shopping at Target Store Petaluma, where can I find a nearby fast-food burger restaurant?
Five Guys at 401 Kenilworth Drive is a convenient nearby option for a classic burger, fries, and shakes while shopping at Target Store Petaluma.
Can I visit a dessert spot after dining at Five Guys Petaluma?
Yes, you can visit Sift Dessert Bar nearby for cupcakes and desserts after your meal at Five Guys.
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