Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 401 Kenilworth Drive in Petaluma is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
428 reviews
5 stars
230
4 stars
107
3 stars
38
2 stars
17
1 star
36
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers had mixed experiences with the burgers, with some praising their taste while others found them bland or overcooked.
Service Issues
Several reviews highlighted poor customer service, including incorrect orders and unhelpful staff.
Pricing Concerns
Many customers felt the prices were too high for the quality of food received, leading to dissatisfaction.
Cleanliness
Multiple reviews pointed out issues with cleanliness, particularly dirty tables and unsanitary conditions.
Portion Sizes
Customers appreciated the generous portion sizes of fries, though some found them to be soggy or lacking flavor.
- DSDante SidorickAug 13, 20251.0Walked in at 9:30pm and was told they had cleaned the grills and therefore were no longer serving hamburgers. The employees working on 8/12/25 should be retrained on closing procedure and reminded that closing time is 10:00pm.
- RRRon RayAug 6, 20255.0I’ve changed my initial ratings to all 5/5 rating because their burgers and Cajun fries are absolutely delicious! Their staff is always friendly and always try to communicate even if there’s a slight communication barrier. After my first review, someone actually responded with kind words and even discussed my hot dog/Chicago Celery Salt request. I’ve been coming here more often because it’s a great place to relax for lunch. I totally get why you give more fries—it’s a thoughtful gesture, but maybe a $1 discount to simply fill the fry cup without extra fries in the bag? You could call it fries-lite or lite-fries…I usually get the $5.00 for the drink and fries, and then I end up throwing half the dumped fries out…just a suggestion, cheers!
- JSJon SheaJul 28, 20251.0Five Guys has been on my list of places not to eat for years. I regret taking exception as it was convenient. I spent $20 on a burger and fries. The burger was tasteless and no toppings. Apparently when ordering online you have to ask for toppings even though that isn't detailed. I got patties and a smashed bun the size of an in and out single burger. The worst burger I have ever had. The fries were undercooked, soggy, and inedible. I had to go to Panda Express to get a decent meal, which ironically was half the price. Don't know how they stay in business. Then again the store was empty when I picked up my food.
- KLKam LeitnerJul 24, 20255.0Beat burger & fries combo!
- SSStar StellaJun 14, 20251.06/13/25 around 9:00 Today I went in, me and my wife was taking orders and it went all good at first but then I noticed he got the wrong order down and I told him he did not fix it, all he offered was another party on a small burger I didn't even want then told me I had to pay for the right order when we already spent 71$ on different stuff. I am not pleased some one told me these bugers was the best in Santa rosa and San Francisco but then I noticed i didn't even fet bacon on my buger -.- we also had to ask for our drink we got for my daughter, they are supposed to give it to you I'm sure.. Terrible.. Customer service like he don't understand how to take proper orders or give what we got.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 401 Kenilworth Drive, Petaluma accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Petaluma?
The Petaluma Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in, and delivery is available from 11:00 AM to 9:30 PM.
Does Five Guys offer delivery and pickup services at this location?
Yes, Five Guys Petaluma offers delivery and in-store pickup services.
How can I customize my burger or milkshake at Five Guys Petaluma?
You can choose from over 250,000 ways to customize your burger and more than 1,000 milkshake combinations to satisfy your craving.
Is there a gluten-free option available at Five Guys Petaluma?
Five Guys offers sandwiches without buns via wraps or bowls, making it suitable for those avoiding gluten, but cross-contamination is possible. Refer to their allergen chart for details.
What kinds of payment options are accepted at Five Guys Petaluma?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys Petaluma kid-friendly and wheelchair accessible?
Yes, this location welcomes children, has high chairs, and provides wheelchair-accessible entrances and restrooms.
What should I do after getting a haircut at Sport Clips Haircuts of Petaluma nearby?
After your haircut at Sport Clips Haircuts of Petaluma, you can enjoy a delicious meal or milkshake at Five Guys located nearby at 401 Kenilworth Drive.
If I'm shopping at Target Store Petaluma, where can I find a nearby fast-food burger restaurant?
Five Guys at 401 Kenilworth Drive is a convenient nearby option for a classic burger, fries, and shakes while shopping at Target Store Petaluma.
Can I visit a dessert spot after dining at Five Guys Petaluma?
Yes, you can visit Sift Dessert Bar nearby for cupcakes and desserts after your meal at Five Guys.