Business Details
About
Mexican Restaurant
Chipotle Petaluma is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
316 reviews
5 stars
156
4 stars
73
3 stars
28
2 stars
18
1 star
41
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying the taste while others found it bland or poorly prepared.
Portion Sizes
Many reviews highlighted small portion sizes, especially for the price, leading to dissatisfaction among customers.
Service Issues
Several customers experienced poor service, including rude staff and long wait times, which negatively impacted their overall experience.
Ingredient Availability
Frequent complaints about the restaurant being out of key ingredients, affecting customers' ability to order their desired meals.
Positive Staff Interactions
Despite some service issues, many customers praised the friendliness and helpfulness of the staff at this location.
- DSDavid StappNov 14, 20254.0Good food.
- CCC CNov 7, 20253.02017 Portland, Oregon.... $6.75 for a chicken burrito bowl.
- ALAlejandra LlanosNov 4, 20251.0Muy mala atención, por parte de la encargada.. de la mañana
- SKSteven KoNov 1, 20255.0Stopped by with my mom. Full tasty bowls.
- NNNO NAMEOct 4, 20253.0The food here is good at this location but lately they're often for getting stuff from orders. Chocolate milk was left out before in guacamole
Frequently Asked Questions About Chipotle Mexican Grill
What is the address and location details for Chipotle Mexican Grill in Petaluma?
Chipotle Mexican Grill is located at 401 Kenilworth Dr, Sonoma, Petaluma, CA 94952, at the entrance of Target Shopping Center.
What are the operating hours for Chipotle Mexican Grill in Petaluma?
Chipotle Petaluma is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Petaluma offer pickup and delivery services?
Yes, Chipotle Petaluma offers both in-store pickup and delivery services.
How does Chipotle uphold its food quality and sourcing standards?
Chipotle serves responsibly sourced, classically-cooked food with wholesome ingredients, using only 53 real ingredients with no artificial colors, flavors, or preservatives, based on their "Food with Integrity" principles.
Can I order Chipotle Petaluma online or use an app for ordering?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What types of payments are accepted at Chipotle Petaluma?
Chipotle Petaluma accepts credit cards and offers gift cards as payment options.
Is Chipotle Petaluma welcoming to the LGBTQ community?
Yes, Chipotle Petaluma welcomes LGBTQ customers and is inclusive to all.
What popular nearby restaurants can I visit before or after dining at Chipotle Petaluma?
Nearby dining options include Panera Bread for coffee and sandwiches, Five Guys for burgers, and Pizza Hut for pizza, all located close to Chipotle at the Target Shopping Center.
Are there nearby stores and services that customers can explore near Chipotle Petaluma?
Customers can visit nearby stores such as Target Store Petaluma for groceries and retail, TJ Maxx for department store shopping, and PetSmart for pet supplies.
What nearby beauty and wellness services are available close to Chipotle Petaluma?
Nearby beauty and wellness options include Sport Clips Haircuts, Polish Me Nail Spa, Eyebrow Hub, and The Style Bar - Petaluma, providing haircuts, nail, and beauty services.