Wendy's

Reviews

• HO

  Harrison owen

  6 days ago
  2.0
  I am very disappointed because I ordered a junior bacon cheeseburger and some fries and my junior bacon cheeseburger came with shredded lettuce! It's supposed to be a singular lettuce close the whole thing off......
• OM

  Omar Murcia

  Apr 29, 2026
  5.0
  Quick service, I ordered a custom combo meal and it was perfectly made with no mistakes 😋
• CK

  Chelcie King

  Mar 20, 2026
  1.0
  I am writing to report a negative customer service experience I had at your Wendy’s location this past Wednesday at approximately 4:00 PM while using the drive-through. While placing my order, I requested a four-piece nugget and then added two additional items. After I paid at the window, I politely asked if I could also get a ranch dipping sauce. At that point, the employee’s attitude noticeably changed. She responded in a short and unfriendly tone that there is a charge for extra sauces. I told her that was completely fine and began reaching for change so I could pay. Instead of telling me the price, she handed me my food while appearing visibly irritated and stated she had already put the ranch in the bag. I again asked how much I owed so I could pay for it, and she did not respond. She simply closed the drive-through window without answering me. My concern is not about being charged for sauce. I fully understand businesses have policies and I was prepared to pay. My concern is the unprofessional way the interaction was handled. The employee’s body language, tone, and refusal to respond created an unnecessarily uncomfortable interaction over a very small request. Additionally, I did not see any signage indicating an extra charge for sauces. Clear communication and professional behavior would have made this a non-issue. Customer service, especially in quick interactions like drive-through service, should still reflect courtesy and professionalism. This interaction fell well below that standard and left a poor impression of this location. I hope this feedback can be used for coaching and service improvement so future customers are treated with basic courtesy and respect.
• CE

  Christopher E

  Feb 7, 2026
  1.0
  Have severe cramps and liquid runs after ordering food from here. It was dead when I came in, and they had 3 people working and no one would take orders, they litterally told someone else who walked in to use the self checkout.
• KM

  Krishan Mani

  Jan 11, 2026
  5.0
  Great service.. and the food was really nice 👍