El Pollo Loco

4.0
909 reviews
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Business Details

2351 Theatre Dr, Paso Robles, CA
93446, United States
(805) 237-1350
https://restaurants.elpolloloco.com/ca/paso-robles/2351-theatre-dr
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Paso Robles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
2351 Theatre Dr, Paso Robles, CA
93446, United States

Hours

Reviews

4.0
909 reviews
5 stars
419
4 stars
232
3 stars
135
2 stars
49
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food for its flavor and freshness, there were consistent complaints about overcooked chicken, small portions, and incorrect orders.

Customer Service

Customer service experiences varied widely; some praised the friendly staff, while others reported rude behavior and long wait times.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and restrooms, with some describing the environment as dirty and uninviting.

Value for Money

Customers expressed mixed feelings about the value, noting that prices have increased while portion sizes and quality have declined.

Consistency

There were numerous mentions of inconsistent food quality and service, with some customers experiencing great meals while others faced significant issues.
  • TA
    Tiktok Account
    6 days ago
    1.0
    Food is good I’ve came here for years but I recently started getting my food pick up & the lady in drive thru is EXTREMELY rude , customers do not deserve that treatment specially if your getting payed and we are buying . The lady almost drops my food bag when passing it on to me 1. Rude ! I asked her for sauce she says “ oh my god “ in my face ??? Just makes me not want to eat what i just bought . That’s just bad service bad attitude . I’ve read recent reviews and most customers relate . My review isn’t the first one. About this lady. But you guys will do something until there’s more complains.
  • EE
    ETH4N!!
    Nov 2, 2025
    5.0
    Churros are fire!! Love their Bearcat spirit!!
  • SS
    Steven Sibrian
    Oct 31, 2025
    1.0
    It was so bunsss
  • EV
    Emmanuel villalobos
    Oct 25, 2025
    4.0
    Buena comida
  • LO
    Luis Ornelas
    Oct 8, 2025
    5.0
    I go there almost everyday for lunch and is always good and great customer service.
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Frequently Asked Questions About El Pollo Loco

What are the regular operating hours of El Pollo Loco in Paso Robles?

El Pollo Loco is open every day from 10:00 AM to 9:00 PM.

Where is El Pollo Loco located in Paso Robles?

It is located at 2351 Theatre Dr, Paso Robles, CA 93446.