Customer Service
Feedback on customer service is mixed; while some customers praised friendly and efficient staff, many reported rude and unhelpful service.
Food Quality
Numerous reviews indicated a decline in food quality, with complaints about stale items, incorrect orders, and poor portion sizes.
Cleanliness
The restaurant was frequently noted for its cleanliness, with several customers appreciating the tidy dining area and restrooms.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect food preparation.
Pricing Concerns
Several reviews mentioned dissatisfaction with rising prices and perceived value for money, particularly regarding portion sizes.