Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,899 reviews
5 stars
785
4 stars
416
3 stars
297
2 stars
141
1 star
260
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including unhelpful staff, long wait times, and unresolved order issues.
Food Quality
Several reviews mentioned inconsistent food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with reports of rude behavior and unhelpful attitudes from employees.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and quick food preparation during busy times.
- YXY XiJan 3, 20261.0The guy manager is horrible
- MGMarco GonzalezDec 12, 20255.0Nice workes!
- SPScarlet PenaDec 7, 20251.0If there was an option for a zero star I would because my sister just placed an order on the mobile app for $102 worth of food that we didn't received we contact out delivery person contact uber almost 40 minute wait and call the store the employee that answer and we try to resolve our issue said contact uber contact DoorDash and when we wanted to speak to the manager she hang up on us like really is this ur costumer service and how u handle the issue this is unprofessional at max we are never ordering here again and lost a loyal costumer for years that been coming here since I was a kid
- AVAle VillaltaDec 6, 20251.0Completely unacceptable, ordered $102 worth of food and only received the drinks! I want my refund and the store doesn’t even answer, uber doesn’t answer and on top of that the app doesn’t give an option for the refund. Can’t believe it, someone get in contact with me
- SRShinysol1 RodriguezNov 24, 20251.0Asked for refil waited 30 mins and no one gave it to me.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 799 N Lake St, Pasadena?
McDonald's at 799 N Lake St, Pasadena is open from 6:00 AM to 11:00 PM daily.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 4:30 AM to 1:40 AM.
Does this McDonald's have drive-thru service and what are the drive-thru hours?
Yes, this location has a drive-thru open daily from 5:00 AM to 2:00 AM.
Which payment methods are accepted at McDonald's Pasadena?
McDonald's Pasadena accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What delivery and pickup services are available at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's online or through mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the App Store and Google Play.
What reward programs does McDonald's Pasadena offer?
They offer MyMcDonald's Rewards where you can earn points for free food.
What nearby fast food options are available around McDonald's Pasadena?
Nearby fast food options include KFC, Del Taco, Burger King, Chick-fil-A, and Taco Bell, providing a variety of quick meal choices around the area.
Are there beauty and spa services near McDonald's Pasadena?
Yes, there are several such places nearby including Platinum Beauty, Toto Beauty Supply, Sunflower Day Spa, Blue Moon Spa, Lv Nails, Thee V Suite, Superb Nail, and Magic Beauty Salon.
What nearby spots can I visit for coffee or snacks after my McDonald's meal?
Starbucks is a nearby coffee shop where you can enjoy coffee and smoothies after your visit.