Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 230 South Lake Ave in Pasadena is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
201 reviews
5 stars
121
4 stars
39
3 stars
17
2 stars
7
1 star
17
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple customers reported unpleasant odors and unsanitary conditions in the restaurant, including dirty floors and malfunctioning beverage machines.
Food Quality
While some customers enjoyed the burgers and fries, others experienced issues with soggy buns, bland flavors, and food safety concerns, including undercooked meat.
Service Experience
Customer service received mixed reviews; some praised friendly staff and prompt service, while others noted poor communication and rude behavior from employees.
Pricing Concerns
Many customers felt that the prices were too high for the quality of food offered, comparing it unfavorably to other burger chains.
Positive Highlights
Despite the criticisms, several reviews highlighted the delicious Cajun fries, generous portions, and the ability to customize burgers as strong points.
- MSMirna SernaOct 10, 20251.0I tried to like this place but honestly the times I’ve gone which has only been twice I’ve had a bad experience. I walked in and right away was a funky smell in the restaurant. When it was time to serve my drinks the machine area was gross and sticky all over the floor. I tried to bypass all that and still when I took a sip of my soda had no flavor. I really hope they can work on their cleanliness. Unfortunately, I won’t be going back.
- FRFrozen RealmOct 6, 20255.0Great place! Staff is super nice too! Perfect spot for a quick bite to keep on exploring Pasadena
- RSRenita SmithOct 3, 20255.0Daughter loves the food and the fries are the best Cajun fries and a lot for your money
- LALuca AlasioSep 28, 20251.0First time in Pasadena, I was unaware of the "Classic Combo" deal and it was not explained properly and clearly to me. I ended up ordering separate items and paying 7$ more than I should have, quite annoying and poor communication.
- GMGerard A MarkSep 18, 20254.0My first time here. The food was pretty good.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does the Five Guys location at 230 South Lake Ave in Pasadena accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining in and delivery at Five Guys Pasadena?
Five Guys Pasadena is open daily from 11:00 AM to 10:00 PM for dining in and offers delivery from 11:00 AM to 9:30 PM.
Does Five Guys Pasadena offer delivery and in-store pickup options?
Yes, this location offers delivery and in-store pickup services.
How many ways can I customize my burger and milkshake at Five Guys Pasadena?
You can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations.
What payment options are accepted at Five Guys Pasadena?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Five Guys Pasadena offer gluten-free menu options?
You can order sandwiches without buns using wraps or bowls. However, some condiments and buns contain gluten. Cross-contamination is possible, so check their allergen chart for details.
Where can I find the menu and place an order online for Five Guys Pasadena?
You can view the menu at http://www.fiveguys.com/Menu and place orders online at https://order.fiveguys.com/location/five-guys-pasadena/menu.
What nearby restaurants are close to Five Guys Pasadena that I might consider visiting before or after my meal?
Nearby dining options include Ono Hawaiian BBQ for Hawaiian cuisine, Abricott for Asian dishes, Pacific Seafood Grill for fresh poke and seafood, and Which Wich for sandwiches.
Are there nearby places like banks or credit unions that could be convenient when visiting Five Guys Pasadena?
Yes, First Financial Credit Union, Kaiser Federal Bank, HomeStreet Bank, and Simplicity Bank are nearby, providing convenient access to financial services during your visit.
If I'm visiting Five Guys Pasadena, what other local businesses or services can I find close by?
Nearby you can find Eyewear services at Eye Place Optometry, dental care at Dentists of Pasadena on Lake, beauty salons like Lesley Slifkin Hair Design, Salon Posh, and tutoring at FLEX College Prep.