Five Guys

4.2
202 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 230 South Lake Ave in Pasadena is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
230 South Lake Ave, Pasadena, CA
91101, United States

Hours

Reviews

4.2
202 reviews
5 stars
122
4 stars
39
3 stars
17
2 stars
7
1 star
17

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the burgers and fries, with many praising the Cajun fries and the ability to customize orders.

Cleanliness Issues

Several reviews mentioned unpleasant odors and cleanliness problems in the restaurant, particularly in the dining area and restrooms.

Service Experience

While many customers appreciated the friendly staff, there were complaints about slow service and order accuracy, especially with online orders.

Pricing Concerns

Many customers felt that the prices were too high for the quality of food, comparing it unfavorably to other burger chains.
  • MB
    Majiyah Blackwell-Henry
    Dec 14, 2025
    5.0
    Ordered Patty Melts and they were cooked to perfection.
  • MS
    Mirna Serna
    Oct 10, 2025
    1.0
    I tried to like this place but honestly the times I’ve gone which has only been twice I’ve had a bad experience. I walked in and right away was a funky smell in the restaurant. When it was time to serve my drinks the machine area was gross and sticky all over the floor. I tried to bypass all that and still when I took a sip of my soda had no flavor. I really hope they can work on their cleanliness. Unfortunately, I won’t be going back.
  • FR
    Frozen Realm
    Oct 6, 2025
    5.0
    Great place! Staff is super nice too! Perfect spot for a quick bite to keep on exploring Pasadena
  • RS
    Renita Smith
    Oct 3, 2025
    5.0
    Daughter loves the food and the fries are the best Cajun fries and a lot for your money
  • LA
    Luca Alasio
    Sep 28, 2025
    1.0
    First time in Pasadena, I was unaware of the "Classic Combo" deal and it was not explained properly and clearly to me. I ended up ordering separate items and paying 7$ more than I should have, quite annoying and poor communication.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.