Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 230 South Lake Ave in Pasadena is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Multiple customers reported unpleasant odors and unsanitary conditions in the restaurant, including dirty floors and malfunctioning drink machines.
Food Quality
While some customers enjoyed the burgers and fries, others experienced issues with food preparation, including soggy buns and undercooked patties.
Service Experience
Customer service received mixed reviews; some praised the friendly staff, while others noted poor communication and rude behavior from employees.
Pricing Concerns
Many customers felt the prices were too high for the quality of food, comparing it unfavorably to other burger chains.
EI
Emin “Minecrafter” Iranosian
3 days ago
5.0
Really good food staff was nice didn’t have to wait long would recommend!
AC
April Callum
Feb 17, 2026
5.0
Good burgers and loads of fries.
CS
CT SuperGeek
Jan 13, 2026
5.0
Hella good
MB
Majiyah Blackwell-Henry
Dec 14, 2025
5.0
Ordered Patty Melts and they were cooked to perfection.
MS
Mirna Serna
Oct 10, 2025
1.0
I tried to like this place but honestly the times I’ve gone which has only been twice I’ve had a bad experience. I walked in and right away was a funky smell in the restaurant. When it was time to serve my drinks the machine area was gross and sticky all over the floor. I tried to bypass all that and still when I took a sip of my soda had no flavor. I really hope they can work on their cleanliness. Unfortunately, I won’t be going back.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does the Five Guys location at 230 South Lake Ave in Pasadena accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining in and delivery at Five Guys Pasadena?
Five Guys Pasadena is open daily from 11:00 AM to 10:00 PM for dining in and offers delivery from 11:00 AM to 9:30 PM.
Does Five Guys Pasadena offer delivery and in-store pickup options?
Yes, this location offers delivery and in-store pickup services.
How many ways can I customize my burger and milkshake at Five Guys Pasadena?
You can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations.
What payment options are accepted at Five Guys Pasadena?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Five Guys Pasadena offer gluten-free menu options?
You can order sandwiches without buns using wraps or bowls. However, some condiments and buns contain gluten. Cross-contamination is possible, so check their allergen chart for details.
Where can I find the menu and place an order online for Five Guys Pasadena?
You can view the menu at http://www.fiveguys.com/Menu and place orders online at https://order.fiveguys.com/location/five-guys-pasadena/menu.
What nearby restaurants are close to Five Guys Pasadena that I might consider visiting before or after my meal?
Nearby dining options include Ono Hawaiian BBQ for Hawaiian cuisine, Abricott for Asian dishes, Pacific Seafood Grill for fresh poke and seafood, and Which Wich for sandwiches.
Are there nearby places like banks or credit unions that could be convenient when visiting Five Guys Pasadena?
Yes, First Financial Credit Union, Kaiser Federal Bank, HomeStreet Bank, and Simplicity Bank are nearby, providing convenient access to financial services during your visit.
If I'm visiting Five Guys Pasadena, what other local businesses or services can I find close by?
Nearby you can find Eyewear services at Eye Place Optometry, dental care at Dentists of Pasadena on Lake, beauty salons like Lesley Slifkin Hair Design, Salon Posh, and tutoring at FLEX College Prep.
Brand Certified Facts from Five Guys
Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: