While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pasadena,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers frequently praised the quick service, especially during busy hours.
Food Quality
Mixed reviews on food quality; some enjoyed the taste while others reported issues with freshness and portion sizes.
Staff Friendliness
Many customers highlighted the friendly and hardworking staff, although some noted inconsistent service experiences.
Cleanliness
The cleanliness of the restaurant was generally appreciated, though some reviews mentioned areas for improvement.
Parking Issues
Several customers expressed frustration with the parking situation at the location.
MR
Maile Rios
Sep 4, 2025
4.0
Came in to pick up my order I did not dine in but it was quick and the service was nice
GD
Gabby Diaz
Sep 1, 2025
1.0
Rise was old and hard . Chicken don’t taste fresh ….. I call and they say they would give me a discount for next time , It wont be a next time !!!!
CM
Cecele Marie
Aug 28, 2025
5.0
I love this El Pollo loco. I love the window seats. The staff are so kind, and very hardworking!! Food was delicious!!! Great value!!
RH
Rodney Higginson
Jul 14, 2025
5.0
Just had the Chipotle Chicken Burrito Combo (came with chips, salsa, and drink). Also had a Crunchy Taco, $15 bucks and change. They also accept EBT. The meal was great, I am most definitely full. Well worth the dough.
KM
Kiarash Motamedi
Jun 17, 2025
5.0
It's one of the better El Pollo Locos in the area, perhaps because it's right next to Pasadena College.
What are the operating hours of El Pollo Loco in Pasadena, CA?
El Pollo Loco in Pasadena is open daily from 10:00 AM to 9:00 PM.
Where is El Pollo Loco located in Pasadena?
El Pollo Loco is located at 1449 E Colorado Blvd, Pasadena, CA 91106, USA.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco offers delivery service for your convenience.
Can I place an order through an app for El Pollo Loco Pasadena?
Yes, you can order through the El Pollo Loco app available on the Apple App Store or online at their official ordering website.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Visa, Discover, and check payments.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican food with a focus on fire-grilled chicken entrees.
How is the chicken prepared at El Pollo Loco?
The chicken is slowly marinated in a special blend of herbs, spices, fruit juices, and garlic, then fire-grilled on open-flame grills and hand-cut for your meal.
Which nearby beauty and wellness services can I visit around El Pollo Loco?
Nearby you can visit Jasmine Spa Nails or Botanica Lashes N Skincare for beauty and wellness services before or after your meal.
What other dining options are close to El Pollo Loco in Pasadena?
Nearby dining options include Go Fresh Mongolian BBQ, Tea Spots, Yoshinoya, Carl's Jr., Jack in the Box, and QQ Kopitiam for a variety of cuisines.
Are there any notable local attractions near El Pollo Loco Pasadena?
You can visit local events like the Rose Bowl & Parade or shops like Tahoe Scotty's Pumpkin Patch & Christmas Tree Lots nearby when visiting El Pollo Loco.