El Pollo Loco

4.3
657 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pasadena,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable

Location

El Pollo Loco
1449 E Colorado Blvd, Pasadena, CA
91106, United States

Hours

Reviews

4.3
657 reviews
5 stars
378
4 stars
158
3 stars
63
2 stars
27
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick service, especially during busy hours.

Food Quality

Mixed reviews on food quality; some enjoyed the taste while others reported issues with freshness and portion sizes.

Staff Friendliness

Many customers highlighted the friendly and hardworking staff, although some noted inconsistent service experiences.

Cleanliness

The cleanliness of the restaurant was generally appreciated, though some reviews mentioned areas for improvement.

Parking Issues

Several customers expressed frustration with the parking situation at the location.
  • MR
    Maile Rios
    Sep 4, 2025
    4.0
    Came in to pick up my order I did not dine in but it was quick and the service was nice
  • GD
    Gabby Diaz
    Sep 1, 2025
    1.0
    Rise was old and hard . Chicken don’t taste fresh ….. I call and they say they would give me a discount for next time , It wont be a next time !!!!
  • CM
    Cecele Marie
    Aug 28, 2025
    5.0
    I love this El Pollo loco. I love the window seats. The staff are so kind, and very hardworking!! Food was delicious!!! Great value!!
  • RH
    Rodney Higginson
    Jul 14, 2025
    5.0
    Just had the Chipotle Chicken Burrito Combo (came with chips, salsa, and drink). Also had a Crunchy Taco, $15 bucks and change. They also accept EBT. The meal was great, I am most definitely full. Well worth the dough.
  • KM
    Kiarash Motamedi
    Jun 17, 2025
    5.0
    It's one of the better El Pollo Locos in the area, perhaps because it's right next to Pasadena College.

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Pasadena, CA?

El Pollo Loco in Pasadena is open daily from 10:00 AM to 9:00 PM.

Where is El Pollo Loco located in Pasadena?

El Pollo Loco is located at 1449 E Colorado Blvd, Pasadena, CA 91106, USA.