Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pasadena,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.3
659 reviews
5 stars
380
4 stars
158
3 stars
63
2 stars
27
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food freshness and taste, with some customers reporting old or dry chicken, while others praised the deliciousness and flavor.
Service Speed
Generally positive feedback on the speed of service, with many customers noting quick order fulfillment even during busy times.
Staff Friendliness
Staff is frequently described as friendly and hardworking, although there are occasional reports of poor service experiences.
Cleanliness
The cleanliness of the dining area is appreciated by many, but some customers reported issues with the bathrooms and overall cleanliness.
Parking Issues
Parking is consistently mentioned as a challenge, with many customers noting congestion and limited availability.
- MRMaile RiosSep 4, 20254.0Came in to pick up my order I did not dine in but it was quick and the service was nice
- GDGabby DiazSep 1, 20251.0Rise was old and hard . Chicken don’t taste fresh ….. I call and they say they would give me a discount for next time , It wont be a next time !!!!
- CMCecele MarieAug 28, 20255.0I love this El Pollo loco. I love the window seats. The staff are so kind, and very hardworking!! Food was delicious!!! Great value!!
- GEGioconda EscobarJul 4, 20194.0I like Pollo a la brasa.And the horchata.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Pasadena, CA?
El Pollo Loco in Pasadena is open daily from 10:00 AM to 9:00 PM.
Where is El Pollo Loco located in Pasadena?
El Pollo Loco is located at 1449 E Colorado Blvd, Pasadena, CA 91106, USA.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco offers delivery service for your convenience.
Can I place an order through an app for El Pollo Loco Pasadena?
Yes, you can order through the El Pollo Loco app available on the Apple App Store or online at their official ordering website.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Visa, Discover, and check payments.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican food with a focus on fire-grilled chicken entrees.
How is the chicken prepared at El Pollo Loco?
The chicken is slowly marinated in a special blend of herbs, spices, fruit juices, and garlic, then fire-grilled on open-flame grills and hand-cut for your meal.
Which nearby beauty and wellness services can I visit around El Pollo Loco?
Nearby you can visit Jasmine Spa Nails or Botanica Lashes N Skincare for beauty and wellness services before or after your meal.
What other dining options are close to El Pollo Loco in Pasadena?
Nearby dining options include Go Fresh Mongolian BBQ, Tea Spots, Yoshinoya, Carl's Jr., Jack in the Box, and QQ Kopitiam for a variety of cuisines.
Are there any notable local attractions near El Pollo Loco Pasadena?
You can visit local events like the Rose Bowl & Parade or shops like Tahoe Scotty's Pumpkin Patch & Christmas Tree Lots nearby when visiting El Pollo Loco.