Brand Certified
El Pollo Loco
3.7(832 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
262 S Rosemead Blvd, Pasadena, CA
91107, United States
Certified by El Pollo Loco • Feb 22, 2026
(626) 584-0261
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/ca/pasadena/262-s-rosemead-blvd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pasadena,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
3.7
832 reviews
5 stars
370
4 stars
158
3 stars
97
2 stars
58
1 star
149
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with some praising friendly and efficient staff while others report rude behavior and long wait times.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and tasty meals, while others complain about overcooked or poorly prepared items.
Cleanliness
The restaurant is noted for being clean and well-maintained by some, but others report dirty conditions and poor maintenance.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, particularly in drive-thru and mobile orders.
- DKDavid KoganeFeb 8, 20262.0How can you make the chicken so small.. taste good but chickens are quails size...
- TGTony GarridoJan 31, 20265.0My opinion the best pollo loco in the area.
- MSMr. ScientificalJan 17, 20261.0There food service is ok they could do better in makingoreccondements available for the public.
- JKJames KonakowitzJan 11, 20265.0Healthy keto food chicken Cole slaw salad with salsa tomato green chili water I am a cancer survivor whole chicken with skin grilled with Cole slaw and salad health lunch dinner with water El polo is healthy safe food
- MVmany volksDec 19, 20255.0Is it very nice 👍 I love El pollo loco 😜
Frequently Asked Questions About El Pollo Loco
What are the general opening hours of El Pollo Loco in Pasadena?
El Pollo Loco in Pasadena is open Monday to Saturday from 9:30 AM to 10:00 PM (extended to 11:00 PM on Friday and Saturday) and Sunday from 9:30 AM to 10:00 PM.
When is the drive-through service available at El Pollo Loco?
The drive-through is open Monday to Thursday and Sunday from 9:30 AM to 10:30 PM, and on Friday and Saturday from 9:30 AM to 11:00 PM.
What are the dine-in hours at El Pollo Loco?
Dine-in service is available every day from 9:30 AM to 10:00 PM.
Does El Pollo Loco offer online ordering?
Yes, customers can order online via the El Pollo Loco app or through their website at https://order.elpolloloco.com/menu/.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Where is El Pollo Loco located in Pasadena?
It is located at 262 S Rosemead Blvd, Pasadena, CA 91107, United States.
Does El Pollo Loco have any special features like drive-through or free Wi-Fi?
Yes, El Pollo Loco offers a drive-through service and provides free Wi-Fi for customers.
What nearby places can I visit after dining at El Pollo Loco?
Nearby you can visit Starbucks for coffee, Pasadena Kitchen for hardware needs, or the Shark Boxing Club for fitness activities.
Are there convenient places close to El Pollo Loco for automotive services?
Yes, nearby automotive services include Edwin Petrossian car dealer and Stereo Masters automotive repair.
Can I find other dining options near El Pollo Loco in Pasadena?
Yes, nearby dining options include Mamma's Brick Oven Pizza & Pasta, Popeyes Louisiana Kitchen, and Burger King.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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