Dunkin'

4.1
521 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pasadena, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
275 South Lake Ave, Pasadena, CA
91101, United States

Hours

Reviews

4.1
521 reviews
5 stars
300
4 stars
107
3 stars
41
2 stars
22
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude or inattentive service.

Ordering Experience

Many customers expressed frustration with the kiosk-only ordering system, citing long wait times and lack of personal interaction.

Food Quality

While some customers enjoyed the donuts and coffee, others complained about the quality of food, including stale donuts and poorly made drinks.

Cleanliness Issues

Several reviews mentioned cleanliness concerns, including flies in the food area and unsanitary conditions.

Pricing Concerns

Customers noted that prices seemed high for the quality and quantity of food received.
  • WS
    Wenjay Sung
    3 days ago
    1.0
    Can’t be bothered. Not sure how this Dunkin location fell off but the service is just getting worse and worse. Walked in, not acknowledged, ordered, not even a hello, mind you this is 630am, there’s nobody here. Just awkward. Finally get our order and nothing. Get to car, they forgot half our order. Return, tell them what’s missing, no apology, still no hello lol, finally got full order. Pay your workers more, they ain’t happy with the world.
  • SE
    Soydan Ersoy
    Nov 8, 2025
    5.0
    Very friendly service
  • EH
    Edward Heupler
    Oct 20, 2025
    4.0
    Stopped in for a donut and coffee. Both were pretty good and like the ordering convenience if you're in a hurry but it's largely impersonal, even if you go in to order. Not really conducive to indoor eating though outdoor area is pretty good
  • SC
    Sean Mitchell Christopher
    Oct 12, 2025
    5.0
    There is nothing like a warm fresh donut and a great cup of Joe. Yummy 😋
  • AR
    Analise Rivera
    Sep 27, 2025
    5.0
    What an AMAZING experience I had today. Asia went above and beyond. I don’t live here in the area but I will definitely be making the drive to come to this location! I am just in awe of the customer service that I received! I will be telling everyone I know! Asia if you can read this, you are such a sweet soul! Keep sharing that beautiful smile!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Pasadena, CA?

Dunkin' in Pasadena is open Monday through Friday from 4:30 AM to 7:00 PM, and on Saturday and Sunday from 5:30 AM to 7:00 PM.

Does the Pasadena Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.