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Brand Certified

Chipotle Mexican Grill

4.2
(671 reviews)

Business Details

246 S Lake Ave, Pasadena, CA
91101, United States
(626) 229-9173

About

Fast Food RestaurantMexican Restaurant
Chipotle South Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
246 S Lake Ave, Pasadena, CA
91101, United States

Hours

Reviews

4.2
671 reviews
5 stars
360
4 stars
184
3 stars
53
2 stars
21
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with undercooked rice, poor meat quality, and inconsistent portion sizes.

Customer Service

Mixed reviews on service; some praised friendly staff while others noted rudeness and lack of attentiveness.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and floors, impacting the overall dining experience.

Order Accuracy

Numerous complaints about incorrect orders, especially with online and delivery services, leading to customer dissatisfaction.

Atmosphere

The restaurant's atmosphere was criticized for being noisy and poorly managed, affecting the dining experience.
  • LS
    Lloyd Sizemore
    Jan 29, 2026
    5.0
    It's always good.
  • MY
    Martin Y
    Jan 24, 2026
    4.0
    Practico. Rico. Suficiente. Mejor que varios fast food. Vamos
  • BU
    Booss U
    Jan 19, 2026
    1.0
    RAT PARADISE. There is so many rats outside when I walk in. Everytime I'm about to walk in there is 2 or 3 rats I see dashing in front of me 5 feet from the entrance to this place. It happens EVERY TIME. Not exaggerating one bit. Worried the rats are inside the building. Which seeing it's infested with them 5 feet from the door. My money is on the rats.
  • AD
    Alexander Dwork
    Dec 29, 2025
    5.0
    Chipotle is always reliable fuel for anyone on the go.
  • AA
    Anthony
    Dec 2, 2025
    5.0
    Used the app and the staff made everything smooth and easy for pickup. The food tasted fresh and was delicious as always.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at South Lake serve?

Chipotle South Lake offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their Food with Integrity principles.

What are the operating hours for Chipotle Mexican Grill on South Lake Ave?

Chipotle South Lake is open daily from 10:30 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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