Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle East Pas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
590 reviews
5 stars
263
4 stars
133
3 stars
80
2 stars
38
1 star
76
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported that the location is understaffed, leading to long wait times and poor service.
Cleanliness
Many reviews highlighted significant cleanliness issues, with dirty tables, overflowing trash, and unsanitary food preparation areas.
Food Quality
While some customers enjoyed the food, there were numerous complaints about undercooked or stale items, as well as inconsistent portion sizes.
Customer Service
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or inattentive.
Management Concerns
Several reviews pointed to poor management practices, including inadequate staffing and lack of attention to cleanliness and customer satisfaction.
- LSLo SpratlingNov 15, 20255.0The staff was kind and professional!
- MFMaksym FigatNov 12, 20255.0Great food, clean, friendly staff.
- KKken klausOct 21, 20253.0This chipotle never has enough people working. No matter what time of day I go— early, late, lunch rush— there’s a long line and they are not well staffed. The only time I came here and moved through the line quickly there was a fundraiser happening. I go to locations further from my house to avoid the line. The one by pcc is way better. I’m begging the management at this location to staff this location. I just tried to go and there was ONE PERSON in the front serving everyone and 8 people in line.
- CCChristopher ChunOct 6, 20251.0Been coming here since I was a kid but just found a do not eat packet in my salad bowl. Hopefully nothing dangerous ..
- APA POct 4, 20253.0This place is consistently understaffed and messy. I don't blame the staff at all (who have been nothing but kind), I only blame the management.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill East Pas offer?
Chipotle East Pas serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill at 3409 E Foothill Blvd?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Chipotle East Pas offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
How can I order online from Chipotle East Pas?
You can order online through their website order.chipotle.com or via the Chipotle mobile app.
Is Chipotle East Pas committed to sustainable and responsible sourcing?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms with humane and sustainable practices using only 53 real ingredients without artificial additives.
Are there any loyalty rewards available for customers at Chipotle East Pas?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
What nearby places can I visit before or after dining at Chipotle East Pas?
Nearby you can visit GameStop, Handel's Pasadena ice cream shop, or the Hastings Village shopping center for additional dining, shopping, or entertainment.
Where can I find a nearby ATM when visiting Chipotle East Pas?
Wescom ATM is located near Chipotle East Pas, convenient for cash withdrawals and banking services.
Are there any pet-related services near Chipotle East Pas?
Yes, PetSmart and Banfield Pet Hospital are nearby, offering pet grooming, supplies, and veterinary services.
Is there public transit or attractions near Chipotle East Pas to help with directions?
While specific transit stops are not listed, landmarks like GameStop and Handel's Pasadena near Chipotle East Pas can help you identify the location along E Foothill Blvd in Pasadena.