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Brand Certified

Chipotle Mexican Grill

3.8
(593 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle East Pas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3409 E Foothill Blvd, Pasadena, CA
91107, United States

Hours

Reviews

3.8
593 reviews
5 stars
265
4 stars
132
3 stars
80
2 stars
40
1 star
76

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many customers reported that the location is consistently understaffed, leading to long wait times and poor service.

Cleanliness

Numerous reviews highlighted significant cleanliness issues, with dirty tables, overflowing trash, and unsanitary food preparation areas.

Food Quality

While some customers enjoyed the food, many expressed disappointment with undercooked or stale items, as well as inconsistent portion sizes.

Customer Service

Customer service experiences varied, with some staff being friendly and professional, while others were reported as rude or inattentive.
  • YG
    Yukimeplayz Gachatubing
    4 days ago
    2.0
    Hair in my bowl
  • MM
    Melissa Meister
    Dec 18, 2025
    2.0
    Slowest Chipotle ever. Never has enough people working the line and those that do aren’t friendly. Too bad because has a great outdoor area.
  • LS
    Lo Spratling
    Nov 15, 2025
    5.0
    The staff was kind and professional!
  • MF
    Maksym Figat
    Nov 12, 2025
    5.0
    Great food, clean, friendly staff.
  • KK
    ken klaus
    Oct 21, 2025
    3.0
    This chipotle never has enough people working. No matter what time of day I go— early, late, lunch rush— there’s a long line and they are not well staffed. The only time I came here and moved through the line quickly there was a fundraiser happening. I go to locations further from my house to avoid the line. The one by pcc is way better. I’m begging the management at this location to staff this location. I just tried to go and there was ONE PERSON in the front serving everyone and 8 people in line.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill East Pas offer?

Chipotle East Pas serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours for Chipotle Mexican Grill at 3409 E Foothill Blvd?

The restaurant is open daily from 10:30 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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