Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Paramount,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,299 reviews
5 stars
721
4 stars
245
3 stars
138
2 stars
60
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
Feedback on food quality varied, with some enjoying the taste while others complained about dry chicken and incorrect orders.
Cleanliness
The restaurant was noted for being clean compared to other locations, although some reviews mentioned areas needing attention.
Operational Issues
Several customers expressed frustration with incorrect hours of operation and issues with order fulfillment, particularly during busy times.
Customer Experience
Overall customer experiences were mixed, with some expressing satisfaction and loyalty, while others vowed not to return due to poor service.
- FBFrancisco Benitez2 days ago4.0Good
- ECEwan CooperNov 14, 20255.0The service here is top notch, and the staff are friendly, polite, and attentive. The place is very clean, which makes the experience even more pleasant. I will definitely return! I had hoped for coleslaw instead of mashed potatoes, but it didn’t take away from an otherwise fantastic meal.
- JTJoann TorresNov 6, 20252.0For one the drive thru was a long wait. I finally get to the window to get my food and I asked for cilantro dressing and she told me it was in my salad already. He words were "THE SALAD COME WITH DRESSING IN THE ALREADY" You know..... People choose to work where they want to and if they can't provide good service..... Why are they there???
- LGLinnea GimbySep 11, 20254.0The wait was over 5 minutes for my order to be delivered but I'm used to that so no worries there. I ordered the chicken and cheese quesadillas. They were tasty but a little dry. I had ordered no sauce so that may be the reason but the chicken was very dry. The clerks at the window took my money quickly and gave me my drink right away. They were friendly too.
- RVRaul VillalobosSep 7, 20255.0Order my food online went through the drive-thru picked it up it was great.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Paramount, CA?
El Pollo Loco in Paramount, CA is open every day from 9:00 AM to 11:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 6833 E Alondra Blvd, Paramount, CA 90723, United States.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican food, specializing in fire-grilled chicken and handmade salsas and guacamole.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services for events and gatherings.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment options.
Does El Pollo Loco have a drive-thru?
Yes, El Pollo Loco features a drive-thru for convenient service.
How can I place an order online at El Pollo Loco?
You can place an order online through their official menu website or via the El Pollo Loco app using provided quick links.
What nearby grocery store can I visit before or after dining at El Pollo Loco?
Crown Wholesale, a nearby grocery store and supermarket, is located close to El Pollo Loco where you can shop for your daily needs.
Are there any parks close to El Pollo Loco for outdoor activities?
Paramount Gundry Blocc is a nearby park where visitors can enjoy outdoor activities before or after their meal at El Pollo Loco.
What nearby coffee shops are available near El Pollo Loco?
The coffee cup service and repair is a nearby coffee shop where customers can enjoy coffee along with their visit to El Pollo Loco.